Communicate with your customers !! I have just last week made a purchase from another seller. On last Friday very early morning, so I thought I may get the item by Monday Tuesday latest . But no, I have no communication from seller at all the order isnt marked as shipped. So I message the seller. The seller did reply, apparently the item is made to order ( this is not stated anywhere in the listing or shop policies) even though the listing clearly says shipped within 3 days. The seller also said that they were waiting on a material which is the delay. So, why not message me and tell me this when I purchased. Really annoying. I wont buy from them again.
So my biggest tip is, dont spam your customers but please please please let customers know if there is a delay or anything else they may need to know that isnt stated in the listing or your policies.
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