# Accessing orders

**URL:** https://talk.folksy.com/t/accessing-orders/19126
**Category:** Folksy Site Issues
**Created:** [28 November 2019 09:29 UTC](https://talk.folksy.com/t/accessing-orders/19126 "2019-11-28T09:29:43Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![SevenHands](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@SevenHands](https://talk.folksy.com/u/SevenHands)
#### Post date: [28 November 2019 09:29 UTC](https://talk.folksy.com/t/accessing-orders/19126/1 "2019-11-28T09:29:43Z")

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Hi. I’m Seven Hands on Folksy. Got notification this morning of a sale but when I clicked view order it said there what I was looking for was not there. When I clicked mark as shipped it went blank. I’ve emailed support too about this. It’s the sale I got last night. I’ve emailed the customer saying I have shipped it. Any ideas?  
Thanks  
Sarah