# Anyone get duplicate orders?

**URL:** <https://talk.folksy.com/t/anyone-get-duplicate-orders/2533>\
**Category:** Shop Talk\
**Created:** [16 June 2014 12:55 UTC](https://talk.folksy.com/t/anyone-get-duplicate-orders/2533 "2014-06-16T12:55:25Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![SarahDesignsUK](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/sarahdesignsuk/32/29587_2.png) [@SarahDesignsUK](https://talk.folksy.com/u/SarahDesignsUK)\
**Post date:** [16 June 2014 12:55 UTC](https://talk.folksy.com/t/anyone-get-duplicate-orders/2533/1 "2014-06-16T12:55:26Z")

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This is the third time I’ve had a customer accidentally put two orders through, (this time meaning my item is now out of stock, till I can cancel it)

Each time the customer says they have had trouble checking out and were prompted to start the process again.

I send a message to say sorry etc, and it resolves itself eventually, but it seems a bit odd that it keeps happening!

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**Author:** ![BelaFarCrafts](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/belafarcrafts/32/145059_2.png) [@BelaFarCrafts](https://talk.folksy.com/u/BelaFarCrafts)\
**Post date:** [16 June 2014 16:41 UTC](https://talk.folksy.com/t/anyone-get-duplicate-orders/2533/2 "2014-06-16T16:41:53Z")

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I never had that happening. Have you checked with Admin? Maybe they can explain…

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**Author:** ![SarahDesignsUK](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/sarahdesignsuk/32/29587_2.png) [@SarahDesignsUK](https://talk.folksy.com/u/SarahDesignsUK)\
**Post date:** [16 June 2014 17:06 UTC](https://talk.folksy.com/t/anyone-get-duplicate-orders/2533/3 "2014-06-16T17:06:02Z")

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Yeah, I’ve notified them. It boils down to the customer checking out twice, which is fair enough, but seems unusual that it’s happened to a good percentage of my customers, hehe.

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**Author:** ![OccasionalGuestBooks](https://avatars.discourse-cdn.com/v4/letter/o/ee7513/32.png) [@OccasionalGuestBooks](https://talk.folksy.com/u/OccasionalGuestBooks)\
**Post date:** [17 June 2014 14:51 UTC](https://talk.folksy.com/t/anyone-get-duplicate-orders/2533/4 "2014-06-17T14:51:10Z")

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Frustratingly I have just had a customer duplicate their order 4 times. Each time they said their basket showed as empty. They also said there was not an option to use a cc just a Paypal account at the checkout.

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**Author:** ![SarahDesignsUK](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/sarahdesignsuk/32/29587_2.png) [@SarahDesignsUK](https://talk.folksy.com/u/SarahDesignsUK)\
**Post date:** [17 June 2014 19:17 UTC](https://talk.folksy.com/t/anyone-get-duplicate-orders/2533/5 "2014-06-17T19:17:08Z")

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Hmm, that sounds familiar!