# Banner Missing
**URL:** https://talk.folksy.com/t/banner-missing/12961
**Category:** Shop Talk
**Created:** [14 December 2016 14:52 UTC](https://talk.folksy.com/t/banner-missing/12961 "2016-12-14T14:52:19Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@dawnsneesbyjewellery](https://talk.folksy.com/u/dawnsneesbyjewellery)
#### Post date: [14 December 2016 14:52 UTC](https://talk.folksy.com/t/banner-missing/12961/1 "2016-12-14T14:52:19Z")
The banner on the top of the Folksy front page is missing on my screen is anyone else seeing the same or is it just my screen?
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### Author:  [@HomelyQuilting](https://talk.folksy.com/u/HomelyQuilting)
#### Post date: [14 December 2016 15:39 UTC](https://talk.folksy.com/t/banner-missing/12961/2 "2016-12-14T15:39:35Z")
I can see your banner, its a geometric design if that helps.
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### Author:  [@KBCreations](https://talk.folksy.com/u/KBCreations)
#### Post date: [14 December 2016 15:58 UTC](https://talk.folksy.com/t/banner-missing/12961/3 "2016-12-14T15:58:27Z")
I have the same thing if I use Google Chrome as my Browser…no banner. However if I use Internet Explorer the banner is there…
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### Author:  [@dawnsneesbyjewellery](https://talk.folksy.com/u/dawnsneesbyjewellery)
#### Post date: [14 December 2016 16:16 UTC](https://talk.folksy.com/t/banner-missing/12961/4 "2016-12-14T16:16:17Z")
I mean the banner on the Folksy front page Marg the top bit is missing for some reason. It may be to do with my screen.
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### Author:  [@dawnsneesbyjewellery](https://talk.folksy.com/u/dawnsneesbyjewellery)
#### Post date: [14 December 2016 16:17 UTC](https://talk.folksy.com/t/banner-missing/12961/5 "2016-12-14T16:17:10Z")
My browser is Google Chrome but always has been and this only started yesterday.
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### Author:  [@KBCreations](https://talk.folksy.com/u/KBCreations)
#### Post date: [14 December 2016 17:12 UTC](https://talk.folksy.com/t/banner-missing/12961/6 "2016-12-14T17:12:44Z")
Yes, I normally use Google Chrome and the banner has only been missing for a few days.
Perhaps there has been an update to Chrome which has messed it up…
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### Author:  [@dawnsneesbyjewellery](https://talk.folksy.com/u/dawnsneesbyjewellery)
#### Post date: [14 December 2016 17:16 UTC](https://talk.folksy.com/t/banner-missing/12961/7 "2016-12-14T17:16:24Z")
Thanks Kym, glad it’s not something wrong with my screen . Perhaps like you said it’s just an update and will right itself soon.
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### Author:  [@AlisonSye](https://talk.folksy.com/u/AlisonSye)
#### Post date: [14 December 2016 20:51 UTC](https://talk.folksy.com/t/banner-missing/12961/8 "2016-12-14T20:51:29Z")
I can see it. A lovely geometric pattern 🙂
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### Author:  [@jenniesgems](https://talk.folksy.com/u/jenniesgems)
#### Post date: [14 December 2016 22:28 UTC](https://talk.folksy.com/t/banner-missing/12961/9 "2016-12-14T22:28:10Z")
The banner is missing on my i pad using google chrome, but it is there on my laptop using google chrome
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### Author:  [@dawnsneesbyjewellery](https://talk.folksy.com/u/dawnsneesbyjewellery)
#### Post date: [14 December 2016 22:48 UTC](https://talk.folksy.com/t/banner-missing/12961/10 "2016-12-14T22:48:52Z")
Yes it’s strange @Jennies gems, the front page looks really odd, there’s just a gap where the folksy logo used to be and it starts at featured seller and folksy favourites.
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### Author:  [@folksycontent](https://talk.folksy.com/u/folksycontent)
#### Post date: [15 December 2016 10:07 UTC](https://talk.folksy.com/t/banner-missing/12961/11 "2016-12-15T10:07:03Z")
Is the front page banner still missing on your browser, Dawn?
We updated the banners yesterday and found a bug but we thought we’d fixed it? If you could let me know that would be great.
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### Author:  [@KBCreations](https://talk.folksy.com/u/KBCreations)
#### Post date: [15 December 2016 10:10 UTC](https://talk.folksy.com/t/banner-missing/12961/12 "2016-12-15T10:10:41Z")
@folksycontent The banner on the Folksy Home page is still missing for me when I use Chrome, but it is there if I use Internet Explorer. I’m on a PC.
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### Author:  [@folksycontent](https://talk.folksy.com/u/folksycontent)
#### Post date: [15 December 2016 10:11 UTC](https://talk.folksy.com/t/banner-missing/12961/13 "2016-12-15T10:11:44Z")
Thanks for letting me know, Kim. I’ll flag it up with Doug.
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### Author:  [@dawnsneesbyjewellery](https://talk.folksy.com/u/dawnsneesbyjewellery)
#### Post date: [15 December 2016 10:43 UTC](https://talk.folksy.com/t/banner-missing/12961/14 "2016-12-15T10:43:14Z")
The banner is still missing for me Camilla too.
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### Author:  [@folksycontent](https://talk.folksy.com/u/folksycontent)
#### Post date: [15 December 2016 11:48 UTC](https://talk.folksy.com/t/banner-missing/12961/15 "2016-12-15T11:48:46Z")
Can you post a screen shot of what you’re seeing Dawn, @KBCreations and @jenniesgems?
Also, do you know which version of Chrome you’re using? We can’t seem to replicate the error so it would really help to get some more info. Thank you!
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### Author:  [@KBCreations](https://talk.folksy.com/u/KBCreations)
#### Post date: [15 December 2016 12:15 UTC](https://talk.folksy.com/t/banner-missing/12961/16 "2016-12-15T12:15:56Z")
@folksycontent
Chrome Version 55.0.2883.87 m. It says it’s up to date.
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### Author:  [@silvertreejewellerydesign](https://talk.folksy.com/u/silvertreejewellerydesign)
#### Post date: [15 December 2016 12:53 UTC](https://talk.folksy.com/t/banner-missing/12961/17 "2016-12-15T12:53:14Z")
Camilla @folksycontent just thought I’d wade in - I use Chrome and up to 2 minutes ago was using version 54.0.2840.98 and the home page looked exactly as I’d expect it to. I’ve just updated to Version 55.0.2883.95 - so fractionally more up to date than the version Kim @KBCreations is using and I can see exactly what she sees - i.e. no banner.
Your problem seems to be with the most up to date version of Chrome 😃
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### Author:  [@folksycontent](https://talk.folksy.com/u/folksycontent)
#### Post date: [15 December 2016 12:54 UTC](https://talk.folksy.com/t/banner-missing/12961/18 "2016-12-15T12:54:37Z")
Thanks Karen. You’re right, it does seem to be an issue with the latest version of Chrome.
We’re working on it now.
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### Author:  [@jenniesgems](https://talk.folksy.com/u/jenniesgems)
#### Post date: [15 December 2016 13:03 UTC](https://talk.folksy.com/t/banner-missing/12961/19 "2016-12-15T13:03:03Z")
Camila the banner is now missing on my laptop as well as my iPad. i am seeing the same as Kim KB Creations on google Chrome Sorry but i cant seem to get the screen shot to work
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### Author:  [@dawnsneesbyjewellery](https://talk.folksy.com/u/dawnsneesbyjewellery)
#### Post date: [15 December 2016 14:58 UTC](https://talk.folksy.com/t/banner-missing/12961/20 "2016-12-15T14:58:38Z")
I am seeing the same as Kym’s screen Camilla. My windows 10 was updated in the last few days too.
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