Folksy Ltd

Contacting a buyer

(wendyatgowerbags) #1

Is there a way I can contact a buyer?
Have looked in FAQ etc and can’t find anything
thanks, Wendy

(Eileens Craft Studio) #2

If someone has made an order you will have their contact details ie their email address from the paypal confirmation.

If they are a member of folky ie have registered and use the forum you can click on their name and send them a pm (private message)

I presume you need to contact your buyer to ask a question or give them some information on their order so I would use the their paypal email address.

Hope this helps

(wendyatgowerbags) #3

thanks Eileen, have sent an email so hopefully she will be able to through some light on what has happened