# Don't understand **URL:** \ **Category:** Shop Talk\ **Created:** [19 August 2015 19:43 UTC](https://talk.folksy.com/t/dont-understand/7781 "2015-08-19T19:43:42Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![NobiasArt](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/nobiasart/32/6936_2.png) [@NobiasArt](https://talk.folksy.com/u/NobiasArt)\ **Post date:** [19 August 2015 19:43 UTC](https://talk.folksy.com/t/dont-understand/7781/1 "2015-08-19T19:43:42Z")
Is this ever happened with any of yous? Got an email from Folksy that I have sold one of my listing, came up to see that hell yeah:) I did! But no payment yet, so looked up the name and address. The name and address looked suspicious, so I checked on google map and the address doesn’t exist. The e-mail address was even more suspicious so I typed a letter for him/her and it came back as a Mailer Daemon. Why would someone even do that? Make all the hassle for nothing, because obviously even if I would send it without receiving any payment, she/he wouldn’t get it since the address is non existent. ---
**Author:** ![plainprimitives](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/plainprimitives/32/10613_2.png) [@plainprimitives](https://talk.folksy.com/u/plainprimitives)\ **Post date:** [19 August 2015 19:46 UTC](https://talk.folksy.com/t/dont-understand/7781/2 "2015-08-19T19:46:46Z")
I don’t know either , I had one from la-la-la once- they’re just bored I guess. ---
**Author:** ![HandmadeByDiane](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/handmadebydiane/32/140876_2.png) [@HandmadeByDiane](https://talk.folksy.com/u/HandmadeByDiane)\ **Post date:** [19 August 2015 20:04 UTC](https://talk.folksy.com/t/dont-understand/7781/3 "2015-08-19T20:04:34Z")
The sale wasn’t in the early hours of the morning was it? I have heard from other sellers that occasionally they get silly sales late at night/very early in the morning presumably from people coming home from the pubs/clubs a bit ‘worse for wear’ and think it’s a bit of a laugh 😒 ---
**Author:** ![Amberlilly](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/amberlilly/32/6913_2.png) [@Amberlilly](https://talk.folksy.com/u/Amberlilly)\ **Post date:** [19 August 2015 21:16 UTC](https://talk.folksy.com/t/dont-understand/7781/4 "2015-08-19T21:16:38Z")
One down side of not needing to open an account and register I suppose? ---
**Author:** ![FluffStuffCrafts](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/fluffstuffcrafts/32/5131_2.png) [@FluffStuffCrafts](https://talk.folksy.com/u/FluffStuffCrafts)\ **Post date:** [20 August 2015 06:18 UTC](https://talk.folksy.com/t/dont-understand/7781/5 "2015-08-20T06:18:07Z")
I had something similar a couple of weeks ago. I got the Folksy e-mail, but nothing about payment. The address was in Ireland and incomplete and I got no reply to two e-mails I sent. After a couple of days I just cancelled the order. It was a shame because it was my most expensive card and I was really excited that it had sold. 😞 ---
**Author:** ![EileensCraftStudio](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/eileenscraftstudio/32/339_2.png) [@EileensCraftStudio](https://talk.folksy.com/u/EileensCraftStudio)\ **Post date:** [20 August 2015 12:38 UTC](https://talk.folksy.com/t/dont-understand/7781/6 "2015-08-20T12:38:18Z")
I would suggest editing the first post as it’ has private information in it. It could be a real customer and putting that onto an open forum is against the law. It’s illegal due to the Data Protection Act. ---
**Author:** ![NobiasArt](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/nobiasart/32/6936_2.png) [@NobiasArt](https://talk.folksy.com/u/NobiasArt)\ **Post date:** [20 August 2015 13:21 UTC](https://talk.folksy.com/t/dont-understand/7781/7 "2015-08-20T13:21:49Z")
Hi Diane, No it was in the afternoon at 20:19, and since then all I can think that it was a spam of some sort ---
**Author:** ![NobiasArt](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/nobiasart/32/6936_2.png) [@NobiasArt](https://talk.folksy.com/u/NobiasArt)\ **Post date:** [20 August 2015 13:27 UTC](https://talk.folksy.com/t/dont-understand/7781/8 "2015-08-20T13:27:53Z")
Hi Eileen, Admin edited by now, but don’t worry I would never share any personal data of anyone. Done my researches before I posted my question:) The person wasn’t registered, was a non existent fake name with a fake postal address, saying Kent, Liverpool, United Kingdome (Liverpool is not in KENT:))) and the postal code is non existent and the e-amail address neither since there is no such thing as [.....@yawright.com](mailto:.....@yawright.com) adresses , but even then was thinking to check it first so sent an email and came back as a mailer daemon because the e-mail address doesn’t exist. I’m not such a daftie and wouldn’t give out and personal data but thanks for your concerns:) ---
**Author:** ![NobiasArt](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/nobiasart/32/6936_2.png) [@NobiasArt](https://talk.folksy.com/u/NobiasArt)\ **Post date:** [20 August 2015 13:41 UTC](https://talk.folksy.com/t/dont-understand/7781/9 "2015-08-20T13:41:33Z")
OOh what a shame, I know the feeling though. I felt the same since I have just added that necklace to my shop the previous day, but hey. Maybe next time it would be a real person:)FIngers crossed ---
**Author:** ![NobiasArt](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/nobiasart/32/6936_2.png) [@NobiasArt](https://talk.folksy.com/u/NobiasArt)\ **Post date:** [20 August 2015 13:42 UTC](https://talk.folksy.com/t/dont-understand/7781/10 "2015-08-20T13:42:55Z")
True, but I guess lots of people wouldn’t register for one purchase. They would think it’s too much of a hassle and go elsewhere, so is good and bad in the same time ---
**Author:** ![WhattheJackdawSaw](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/whatthejackdawsaw/32/8903_2.png) [@WhattheJackdawSaw](https://talk.folksy.com/u/WhattheJackdawSaw)\ **Post date:** [28 August 2015 09:44 UTC](https://talk.folksy.com/t/dont-understand/7781/11 "2015-08-28T09:44:04Z")
Are you sure the address was incomplete? Ireland addresses don’t have postcodes (that I’ve ever heard of?) and occasionally look like they would never make it to their destination! I often have to double-take an address but always ship and have never had any problems. Sorry you had to refund ☹ ---
**Author:** ![FluffStuffCrafts](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/fluffstuffcrafts/32/5131_2.png) [@FluffStuffCrafts](https://talk.folksy.com/u/FluffStuffCrafts)\ **Post date:** [28 August 2015 12:04 UTC](https://talk.folksy.com/t/dont-understand/7781/12 "2015-08-28T12:04:51Z")
The problem wasn’t so much the address, which I would have confirmed if I had been able to make contact, but that no payment was received and I got no reply to my e-mails. ---
**Author:** ![WhattheJackdawSaw](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/whatthejackdawsaw/32/8903_2.png) [@WhattheJackdawSaw](https://talk.folksy.com/u/WhattheJackdawSaw)\ **Post date:** [28 August 2015 14:06 UTC](https://talk.folksy.com/t/dont-understand/7781/13 "2015-08-28T14:06:59Z")
Ooh I’m so sorry - I just re-read your message! Totally understand, sounds very frustrating! ---
**Author:** ![NobiasArt](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/nobiasart/32/6936_2.png) [@NobiasArt](https://talk.folksy.com/u/NobiasArt)\ **Post date:** [1 September 2015 11:32 UTC](https://talk.folksy.com/t/dont-understand/7781/14 "2015-09-01T11:32:43Z")
I wonder that maybe some people think there is a basket where they can save items for later purchase, so she/he dropped it there but actually it comes trough as an order? Is that possible? ---
**Author:** ![EileensCraftStudio](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/eileenscraftstudio/32/339_2.png) [@EileensCraftStudio](https://talk.folksy.com/u/EileensCraftStudio)\ **Post date:** [1 September 2015 11:59 UTC](https://talk.folksy.com/t/dont-understand/7781/15 "2015-09-01T11:59:29Z")
It doesn’t come through as an order until they click preceed to check out. just putting it into the basket doesn’t send out the your have a sale email ---
**Author:** ![FluffStuffCrafts](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/fluffstuffcrafts/32/5131_2.png) [@FluffStuffCrafts](https://talk.folksy.com/u/FluffStuffCrafts)\ **Post date:** [1 September 2015 12:11 UTC](https://talk.folksy.com/t/dont-understand/7781/16 "2015-09-01T12:11:09Z")
It’s possible. I assumed they had just had a problem with the checkout process so I e-mailed to check and offer to maybe send them an invoice through Paypal, but got no reply. I tried another message a day later and still got no reply. Maybe they just changed their mind at the last minute?