# Feedback results

**URL:** <https://talk.folksy.com/t/feedback-results/12657>\
**Category:** uncategorised\
**Created:** [5 November 2016 14:59 UTC](https://talk.folksy.com/t/feedback-results/12657 "2016-11-05T14:59:31Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![hazydaisy](https://avatars.discourse-cdn.com/v4/letter/h/22d042/32.png) [@hazydaisy](https://talk.folksy.com/u/hazydaisy)\
**Post date:** [5 November 2016 14:59 UTC](https://talk.folksy.com/t/feedback-results/12657/1 "2016-11-05T14:59:31Z")

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Hi Folks.  
I had a lovely email from a customer saying she was absolutely thrilled with My jewellery item she received,but got frustrated as she couldn’t leave me Feedback.  
She said it was easy to do on Etsy.  
I think the Folksy rule that says you can’t leave feedback unless you’re a member,  
is an obstacle to selling, as I read all reviews before buying an item online.  
What do others think?

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**Author:** ![KBCreations](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/kbcreations/32/6094_2.png) [@KBCreations](https://talk.folksy.com/u/KBCreations)\
**Post date:** [5 November 2016 15:06 UTC](https://talk.folksy.com/t/feedback-results/12657/2 "2016-11-05T15:06:11Z")

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Yes, you have to be registered with Folksy in order to leave feedback.  
I thought it was pretty normal with most places really…but then I tend to register with most of the places I shop with regularly.  
It is a shame but it doesn’t bother me too much.

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**Author:** ![smallartstuff](https://avatars.discourse-cdn.com/v4/letter/s/a9a28c/32.png) [@smallartstuff](https://talk.folksy.com/u/smallartstuff)\
**Post date:** [5 November 2016 16:51 UTC](https://talk.folksy.com/t/feedback-results/12657/3 "2016-11-05T16:51:29Z")

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Would it have something to do with trying to prevent comments sections, etc from being hacked and hijacked? If just anyone can leave a comment, without having to go through a “recognition” process, then the system is open to abuse from spammers. It doesn’t perhaps stop the most determined individuals, but every little helps

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**Author:** ![hazydaisy](https://avatars.discourse-cdn.com/v4/letter/h/22d042/32.png) [@hazydaisy](https://talk.folksy.com/u/hazydaisy)\
**Post date:** [5 November 2016 18:20 UTC](https://talk.folksy.com/t/feedback-results/12657/4 "2016-11-05T18:20:52Z")

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Yes I suppose it is a security risk. I never thought of that part.  
Thanks eh.

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**Author:** ![hazydaisy](https://avatars.discourse-cdn.com/v4/letter/h/22d042/32.png) [@hazydaisy](https://talk.folksy.com/u/hazydaisy)\
**Post date:** [5 November 2016 18:24 UTC](https://talk.folksy.com/t/feedback-results/12657/5 "2016-11-05T18:24:41Z")

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Yes I expect you’re right there.  
I’m a newby here & think all good feedback adds to sales  
It is frustrating when you are first starting out.  
Thanks for your reply…🙂

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**Author:** ![Knittingtopia](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/knittingtopia/32/202450_2.png) [@Knittingtopia](https://talk.folksy.com/u/Knittingtopia)\
**Post date:** [6 November 2016 23:43 UTC](https://talk.folksy.com/t/feedback-results/12657/6 "2016-11-06T23:43:26Z")

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I don’t think that guest buyer not being able to leave feedback is an obstacle unlike on Etsy where you can’t even buy unless you’re a member.

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**Author:** ![hazydaisy](https://avatars.discourse-cdn.com/v4/letter/h/22d042/32.png) [@hazydaisy](https://talk.folksy.com/u/hazydaisy)\
**Post date:** [7 November 2016 00:25 UTC](https://talk.folksy.com/t/feedback-results/12657/7 "2016-11-07T00:25:39Z")

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never been on Etsy,so haven’t a clue how that works.  
Did you mean Can’t .  
Yes my sale was more important than feedback really to think of it.  
subject dropped.

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**Author:** ![Knittingtopia](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/knittingtopia/32/202450_2.png) [@Knittingtopia](https://talk.folksy.com/u/Knittingtopia)\
**Post date:** [7 November 2016 10:20 UTC](https://talk.folksy.com/t/feedback-results/12657/8 "2016-11-07T10:20:36Z")

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Yes I did meant can’t, blooming auto correct 😂

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**Author:** ![folksycontent](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/folksycontent/32/22927_2.png) [@folksycontent](https://talk.folksy.com/u/folksycontent)\
**Post date:** [7 November 2016 11:04 UTC](https://talk.folksy.com/t/feedback-results/12657/9 "2016-11-07T11:04:12Z")

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You’re right that guest buyers can’t leave feedback on Folksy, ie if a shopper has bought an item without registering or logging into a Folksy account then unfortunately they can’t leave a review for the shop. It’s just because of how our system works really. If you have feedback from a guest buyer though you could email them to ask if you could include their feedback or review on your About Page or as part of the item description?

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**Author:** ![EileensCraftStudio](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/eileenscraftstudio/32/339_2.png) [@EileensCraftStudio](https://talk.folksy.com/u/EileensCraftStudio)\
**Post date:** [7 November 2016 11:14 UTC](https://talk.folksy.com/t/feedback-results/12657/10 "2016-11-07T11:14:04Z")

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I love the fact customers do not have to sign up to buy.

I don’t like having to sign up to a site to buy in fact the only site I’m signed up to is Ebay but that because I sometimes sell the odd thing on there.

I know I get more guest buyers than signed up buyers and I’m fine with that, as anything that makes it easier for customers to buy is brilliant.

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**Author:** ![hazydaisy](https://avatars.discourse-cdn.com/v4/letter/h/22d042/32.png) [@hazydaisy](https://talk.folksy.com/u/hazydaisy)\
**Post date:** [7 November 2016 11:54 UTC](https://talk.folksy.com/t/feedback-results/12657/11 "2016-11-07T11:54:02Z")

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Okay many Thanks
