Anyone else got a problem with the fees showing on their dashboard - mine appear to have doubled overnight but sadly not due to a sale. I also got 2 emails from folksy asking me to pay. Have emailed support but just wondered if I was alone or if this is a site wide glitch!
Yes I did mine have doubled and I got 2 emails too. I have paid one for the correct amount but dashboard still shows fees owing although when I click on it to look at my bill it is shown as paid with nothing owing.
Must be a glitch not a good start to the month.
Gill.
Exactly the same here too!
Hi – I’m so sorry, I’m having a look into this, now.
Same here! 2 emails, doubled fee.
Me too - 2 emails - one with an amount, one with nothing.
Hello – I moved the fees generation task over to a dedicated server earlier this month and it looks like it ran from there and from the old location.
This will have created duplicate monthly fee records (but no duplicate listing or sales fees) for this month, hence the double notification.
I’m putting a script together now to delete the duplicate monthly fee records, I’ll let you know when that’s ready and run.
I’m so sorry about the confusion – deleting the duplicate monthly fee records for anyone affected should fix this.
Thanks Doug @dougfolksy - think I’ll wait till its sorted before I pay my bill! 
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Thank you for letting us know about the issue!
I’m just testing the script, now, and should be running it in the next 10-20 minutes.
Thanks again,
Doug.
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Mine is the same paid my bill when i clicked on pay bill it did show the correct amount so i paid went back to dashboard to see if it had corrected it but it still says i owe the original amount
Hi again – the script has been run and any duplicate monthly fee records have been removed.
Anybody who paid should just see that they have paid successfully, now, and anyone still to pay can just pay normally.
Once again, I’m really sorry about the confusion, there. The generate task ran from two places at the same time, something I’m looking into now. It shouldn’t happen again.
I’m also about to go apologise to my (fortunately lovely) colleagues.
Thanks so much for letting us know about the issue, and thanks so much for being so understanding about it.
Doug.
Hi again – I’ve updated the status blog with the issue.
And thanks again, everyone, for letting us know about this.
Doug.
I too have 2 emails for my bill does that mean if I pay one it will still think I need to pay again?
Double invoice for the same amount? Are the invoice numbers different? or is it the same invoice number so just a duplicate copy and therefore nothing to worry about.
Hi @EileensCraftStudio.
No, you won’t need to pay again, and the system wouldn’t have let you pay for the same bill twice.
We use the year and month (and the user ID) to identify the monthly fee so there won’t be any duplicate invoice numbers.
I’m really sorry about the confusion caused by the double email.
Doug.
Poor Doug - you’ve had your work cut out for you over the last few weeks! Bet you dread getting in to work to find out what you’ve got to fix next! Sending you a virtual box of Krispy Kremes and a massive coffee!
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Thank you @thedotterypotter! Those virtual biscuits are both delicious and easy-going on my waistline!
Unfortunately, being Folksy’s chief geek, anytime anything needs fixing it’s basically my fault!
Luckily you’re all rather brilliant and understanding… 
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Thank you Doug I thought that might be the answer just a duplicate copy so once paid it would be seen as paid in full and not seen as a seconded invoice.
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Thanks Doug @dougfolksy - all showing correctly and bill paid now
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