# Help! How to set up google analytics

**URL:** <https://talk.folksy.com/t/help-how-to-set-up-google-analytics/31486>\
**Category:** Shop Talk\
**Created:** [13 May 2025 23:41 UTC](https://talk.folksy.com/t/help-how-to-set-up-google-analytics/31486 "2025-05-13T23:41:59Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Mungbean](https://avatars.discourse-cdn.com/v4/letter/m/df788c/32.png) [@Mungbean](https://talk.folksy.com/u/Mungbean)\
**Post date:** [13 May 2025 23:41 UTC](https://talk.folksy.com/t/help-how-to-set-up-google-analytics/31486/1 "2025-05-13T23:41:59Z")

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Okay… I admit it.. I am not very technically minded, but I really wanted to set up Google Analytics for my Folksy shop, to see what traffic I am getting and how it finds me. I was feeling pretty pleased with myself as I managed to set up an account and put in my shop URL (so far so good!), but I’ve now hit a stumbling block… it says I can get any data or activate it until I set up ‘tags’. It is asking which platform I am using and gives the following options. Which is it, or am I barking up the completely wrong tree???

BigCommerce  
Drupal  
Duda  
GoDaddy

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Shopify  
Squarespace  
Typo3  
Wix  
Wordpress

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**Author:** ![LooneySpoons](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/looneyspoons/32/136303_2.png) [@LooneySpoons](https://talk.folksy.com/u/LooneySpoons)\
**Post date:** [14 May 2025 05:40 UTC](https://talk.folksy.com/t/help-how-to-set-up-google-analytics/31486/2 "2025-05-14T05:40:12Z")

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This is a useful forum thread on how to do it, hope you can get it working!

> [@Google Analytics and GA4](https://talk.folksy.com/t/google-analytics-and-ga4/26351):
>
> Good news! We’ve now (fingers crossed) got GA4 tags working for Folksy. For those that don’t know, although we provide you with some basic stats on the site, sellers also have the option of using Google Analytics on their Folksy shop to get some more detailed stats. Although we’ve had this available for years, Google Analytics have recently made changes to how things work and changed the codes they use (what you use to link your shop to the Google Analytics site). They’ll be turning off the o…

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**Author:** ![lindseythomas](https://avatars.discourse-cdn.com/v4/letter/l/278dde/32.png) [@lindseythomas](https://talk.folksy.com/u/lindseythomas)\
**Post date:** [19 August 2025 12:35 UTC](https://talk.folksy.com/t/help-how-to-set-up-google-analytics/31486/3 "2025-08-19T12:35:15Z")

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Hi! I have followed the instructions but when I copy and paste my Google Tag code into the textbox for Google Analytics in shop settings and click ‘Update Settings’, I get a ‘We’re sorry, but something went wrong. If you are the application owner check the logs for more information.’ message.

If you have any advice it would be much appreciated!

Lindsey

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**Author:** ![kimfolksy](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/kimfolksy/32/99343_2.png) [@kimfolksy](https://talk.folksy.com/u/kimfolksy)\
**Post date:** [20 August 2025 12:28 UTC](https://talk.folksy.com/t/help-how-to-set-up-google-analytics/31486/4 "2025-08-20T12:28:53Z")

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If you’re trying to change anything else on the page at the same time, it may be there’s an issue with one of the other fields that’s stopping it saving. If so, just try updating the Google Analytics field.

If you’re still having problems with this, please email [support@folksy.co.uk](mailto:support@folksy.co.uk), and include the code you’re trying to add.