I had a message from Folksy yesterday that a customer had twice attempted to pay for an item in my shop (I sent him a Paypal invoice, but haven’t heard anything yet).
This morning I experimented buying something from myself from my other shop.
I went to checkout and was given a choice of buying with a credit card or Paypal.
I clicked on the Credit Card option and I just got a “Sorry, something went wrong” message.
I tried this twice.
I signed up to Stripe at the beginning, but cancelled when they demanded further proof of identity.
My “Status” still says “Connected”.
I want to know WHY the credit card option is even showing in my shop?
Who knows how many sales I’ve lost to people who don’t persevere? Who knows if I’ve lost this sale?
OK, so I should contact support, but I wonder the Credit Card option is popping up in other people’s shops when there’s no possibility of this payment method working.
Sort it out, Folksy!