Poor product review

I’ve just received an email from 'square ’ asking me to respond to a poor review stating unprofessional service etc. Theres no review on my folksy page and I have made a sale recently so its possible its related to that. Has anyone else heard of this company/review site? Is it legit? I dont want to engage with it if it’s a scam.

Sounds highly dubious to me. I’d ignore it.

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There is a company called square who do card payment machines and online payments for websites (similar to stripe) but I can’t see why they would be involved in a Folksy sale! I’d also ignore personally as it sounds like a scam.

Cheers Lou

I agree sounds a bit like a scam, if you’re on your laptop etc a good way to detect is to hover your mouse over the of the name of sender where it says who it’s from and the full e-mail should come up, alot of the time the scam ones will show up as just being gobbledygook.

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Might be worth Googling for reviews of yourself just to put your mind at rest but it seems very dodgy to me.

K

Thanks all. I’ll try Google. I tried hovering the mouse, it wasnt gobbldggook, but not a recognizable company either.

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Nothing on Google, I’ll ignore and see if anything comes via folksy

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If their Trust Pilot reviews are anything to go by any purported unprofessional service on your part fades into insignificance beside theirs Square UK Reviews | Read Customer Service Reviews of squareup.com/gb :laughing:

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