# Problem uploading photos today

**URL:** <https://talk.folksy.com/t/problem-uploading-photos-today/16191>\
**Category:** Shop Talk\
**Created:** [31 May 2018 06:52 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191 "2018-05-31T06:52:00Z")\
**Posts on this page:** 19\
**Page:** 1

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**Author:** ![Heartfeltbyamy](https://avatars.discourse-cdn.com/v4/letter/h/96bed5/32.png) [@Heartfeltbyamy](https://talk.folksy.com/u/Heartfeltbyamy)\
**Post date:** [31 May 2018 06:52 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191/1 "2018-05-31T06:52:00Z")

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Good morning all, is anybody else experiencing problems uploading photos to a new listing this morning?

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**Author:** ![teabreaks](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/teabreaks/32/183_2.png) [@teabreaks](https://talk.folksy.com/u/teabreaks)\
**Post date:** [31 May 2018 07:09 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191/2 "2018-05-31T07:09:38Z")

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I was just going to do my listing but did my promoting first and noticed that a lot of shops had their pictures missing, so it is obviously a problem. I will come back and do my listing later.

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**Author:** ![Heartfeltbyamy](https://avatars.discourse-cdn.com/v4/letter/h/96bed5/32.png) [@Heartfeltbyamy](https://talk.folksy.com/u/Heartfeltbyamy)\
**Post date:** [31 May 2018 07:19 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191/3 "2018-05-31T07:19:33Z")

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I’ve sent an email to Folksy so hopefully it’ll be back up and running soon! Have a good day

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**Author:** ![KBCreations](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/kbcreations/32/6094_2.png) [@KBCreations](https://talk.folksy.com/u/KBCreations)\
**Post date:** [31 May 2018 08:22 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191/4 "2018-05-31T08:22:20Z")

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Doug has put a post here about this.

> [@Photo Trouble](https://talk.folksy.com/t/photo-trouble/15905/59):
>
> Hmm. Some issues when I got up this morning, sorry. I wonder if I should have performed a hard restart of the service that ran out of memory last night. I’ve done that now and the issues have gone away. Obviously I’ll keep an eye on things through the day to make sure there’s no repeats. Sorry about that!

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**Author:** ![AlisonSye](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/alisonsye/32/9185_2.png) [@AlisonSye](https://talk.folksy.com/u/AlisonSye)\
**Post date:** [31 May 2018 12:42 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191/5 "2018-05-31T12:42:10Z")

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I had a problem uploading photos early this morning, but an hour or so later it was fine

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**Author:** ![TheGlassArk](https://avatars.discourse-cdn.com/v4/letter/t/b5ac83/32.png) [@TheGlassArk](https://talk.folksy.com/u/TheGlassArk)\
**Post date:** [31 May 2018 15:40 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191/6 "2018-05-31T15:40:23Z")

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Yes I’ve had problems uploading photos - the link is showing and it works, but the photos are not showing. Glad to have found this post as I thought I was doing something wrong

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**Author:** ![Heartfeltbyamy](https://avatars.discourse-cdn.com/v4/letter/h/96bed5/32.png) [@Heartfeltbyamy](https://talk.folksy.com/u/Heartfeltbyamy)\
**Post date:** [31 May 2018 21:04 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191/7 "2018-05-31T21:04:10Z")

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Thank you!

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**Author:** ![OrchardFelts](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/orchardfelts/32/117858_2.png) [@OrchardFelts](https://talk.folksy.com/u/OrchardFelts)\
**Post date:** [1 June 2018 06:55 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191/8 "2018-06-01T06:55:22Z")

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Problems again this morning @dougfolksy ☹

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**Author:** ![TheCraftingGardener](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/thecraftinggardener/32/18724_2.png) [@TheCraftingGardener](https://talk.folksy.com/u/TheCraftingGardener)\
**Post date:** [1 June 2018 07:29 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191/9 "2018-06-01T07:29:43Z")

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Yes! i’m having problems as well, it seems to be happening a lot lately, worse in the mornings? - unfortunately the mornings are the only time I have available to do listings. 😢

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**Author:** ![teabreaks](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/teabreaks/32/183_2.png) [@teabreaks](https://talk.folksy.com/u/teabreaks)\
**Post date:** [1 June 2018 07:36 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191/10 "2018-06-01T07:36:00Z")

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I just tried and it just said photo error…I will have to try again later.

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**Author:** ![dougfolksy](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/dougfolksy/32/29840_2.png) [@dougfolksy](https://talk.folksy.com/u/dougfolksy)\
**Post date:** [1 June 2018 08:10 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191/11 "2018-06-01T08:10:42Z")

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Hello – I’ve just restarted the cache again and it’s behaving again.  
Obviously there’s another issue at play here.  
I’m going to rebuild the image cache server and replace it. It was _really_ stable until I had to restart it when it had memory issues.  
Once I’ve done that I’ll see if there’s some way I can tell it not to exceed the physical memory of the server it’s running on.  
But it’s working in the meantime and I’m sorry about the issues for the second morning on the trot.  
Thanks so much for letting us know!

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**Author:** ![teabreaks](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/teabreaks/32/183_2.png) [@teabreaks](https://talk.folksy.com/u/teabreaks)\
**Post date:** [1 June 2018 08:17 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191/12 "2018-06-01T08:17:47Z")

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thanks Doug…all seems to be working now

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**Author:** ![dougfolksy](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/dougfolksy/32/29840_2.png) [@dougfolksy](https://talk.folksy.com/u/dougfolksy)\
**Post date:** [1 June 2018 11:53 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191/13 "2018-06-01T11:53:06Z")

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Hello – thought I’d just keep you all up-to-date.  
I’ve replaced the cache server with a new one that should track and limit its memory usage a bit more effectively.  
Obviously I’ll keep an eye on things and as ever – thank you all so much for letting us know when there’s an issue.  
Doug.

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**Author:** ![OrchardFelts](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/orchardfelts/32/117858_2.png) [@OrchardFelts](https://talk.folksy.com/u/OrchardFelts)\
**Post date:** [2 June 2018 06:05 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191/14 "2018-06-02T06:05:55Z")

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Oh dear Doug @dougfolksy - its happened again this morning.

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**Author:** ![Heartfeltbyamy](https://avatars.discourse-cdn.com/v4/letter/h/96bed5/32.png) [@Heartfeltbyamy](https://talk.folksy.com/u/Heartfeltbyamy)\
**Post date:** [3 June 2018 12:22 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191/15 "2018-06-03T12:22:50Z")

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Oh no! That’s so annoying for you 😢 Hopefully they get to the bottom of the issue soon x

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**Author:** ![TheCraftingGardener](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/thecraftinggardener/32/18724_2.png) [@TheCraftingGardener](https://talk.folksy.com/u/TheCraftingGardener)\
**Post date:** [4 June 2018 07:31 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191/16 "2018-06-04T07:31:18Z")

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It seems to be working this morning! thanks @dougfolksy

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**Author:** ![dougfolksy](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/dougfolksy/32/29840_2.png) [@dougfolksy](https://talk.folksy.com/u/dougfolksy)\
**Post date:** [4 June 2018 07:53 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191/17 "2018-06-04T07:53:12Z")

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@TheCraftingGardener  
Cheers!  
I wrote a monitoring program to catch when it went down and wake me to fix it – I’ll be automating that as a first priority today! 🙂

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**Author:** ![OrchardFelts](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/orchardfelts/32/117858_2.png) [@OrchardFelts](https://talk.folksy.com/u/OrchardFelts)\
**Post date:** [5 June 2018 05:21 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191/18 "2018-06-05T05:21:34Z")

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@dougfolksy - looks like you might have had an early morning alarm call - photos are playing up again ☹ . Hope you get to the bottom of it soon.

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**Author:** ![BAANBEYOND](https://avatars.discourse-cdn.com/v4/letter/b/9de0a6/32.png) [@BAANBEYOND](https://talk.folksy.com/u/BAANBEYOND)\
**Post date:** [31 October 2023 13:06 UTC](https://talk.folksy.com/t/problem-uploading-photos-today/16191/19 "2023-10-31T13:06:17Z")

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There’s clearly a problem with the site, I tried uploading my photos and there’s zip response and when I return back to the site half of my information is missing and I have to type it again…what a waste of time. Come on Folksy please sort this problem
