# Problem with shop name **URL:** \ **Category:** Shop Talk\ **Created:** [18 July 2015 13:45 UTC](https://talk.folksy.com/t/problem-with-shop-name/7348 "2015-07-18T13:45:49Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![Bitsandbobsboutique](https://avatars.discourse-cdn.com/v4/letter/b/a5b964/32.png) [@Bitsandbobsboutique](https://talk.folksy.com/u/Bitsandbobsboutique)\ **Post date:** [18 July 2015 13:45 UTC](https://talk.folksy.com/t/problem-with-shop-name/7348/1 "2015-07-18T13:45:49Z")
I opened a new shop but my shop keeps comming under my moms name Gabrielle. What am I doing wrong? ---
**Author:** ![songoftheseam](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/songoftheseam/32/22431_2.png) [@songoftheseam](https://talk.folksy.com/u/songoftheseam)\ **Post date:** [18 July 2015 13:49 UTC](https://talk.folksy.com/t/problem-with-shop-name/7348/2 "2015-07-18T13:49:58Z")
You can change your shop name in your ‘shop appearance’ page which is accessible from the dashboard. [https://folksy.com/dashboard/shopfront/appearance/edit](https://folksy.com/dashboard/shopfront/appearance/edit) If it’s set to something else but still appears incorrect then contact Folksy support ([http://folksy.uservoice.com/](http://folksy.uservoice.com/)) 🙂 ---
**Author:** ![Bitsandbobsboutique](https://avatars.discourse-cdn.com/v4/letter/b/a5b964/32.png) [@Bitsandbobsboutique](https://talk.folksy.com/u/Bitsandbobsboutique)\ **Post date:** [18 July 2015 13:51 UTC](https://talk.folksy.com/t/problem-with-shop-name/7348/3 "2015-07-18T13:51:14Z")
I am not sure but my gallery is called:Astrids art gallery and when I write something on the forums my moms name comes up as she has a shop here to but she is on holiday. Funny lol. ---
**Author:** ![Bitsandbobsboutique](https://avatars.discourse-cdn.com/v4/letter/b/a5b964/32.png) [@Bitsandbobsboutique](https://talk.folksy.com/u/Bitsandbobsboutique)\ **Post date:** [18 July 2015 13:52 UTC](https://talk.folksy.com/t/problem-with-shop-name/7348/4 "2015-07-18T13:52:18Z")
see it says Gabrielle but Im writing from my own new shop! ---
**Author:** ![OrchardFelts](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/orchardfelts/32/117858_2.png) [@OrchardFelts](https://talk.folksy.com/u/OrchardFelts)\ **Post date:** [18 July 2015 13:54 UTC](https://talk.folksy.com/t/problem-with-shop-name/7348/5 "2015-07-18T13:54:10Z")
Are you logged onto the forums or folksy under your name or your mums? Try logging out and logging back in again ---
**Author:** ![Bitsandbobsboutique](https://avatars.discourse-cdn.com/v4/letter/b/a5b964/32.png) [@Bitsandbobsboutique](https://talk.folksy.com/u/Bitsandbobsboutique)\ **Post date:** [18 July 2015 13:54 UTC](https://talk.folksy.com/t/problem-with-shop-name/7348/6 "2015-07-18T13:54:56Z")
I just did that Im having a good laugh over this today… ---
**Author:** ![Bitsandbobsboutique](https://avatars.discourse-cdn.com/v4/letter/b/a5b964/32.png) [@Bitsandbobsboutique](https://talk.folksy.com/u/Bitsandbobsboutique)\ **Post date:** [18 July 2015 13:57 UTC](https://talk.folksy.com/t/problem-with-shop-name/7348/7 "2015-07-18T13:57:30Z")
maybe she forgot to sign out but she is in Cairo. ---
**Author:** ![songoftheseam](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/songoftheseam/32/22431_2.png) [@songoftheseam](https://talk.folksy.com/u/songoftheseam)\ **Post date:** [18 July 2015 14:02 UTC](https://talk.folksy.com/t/problem-with-shop-name/7348/8 "2015-07-18T14:02:57Z")
When I go to your shop I can see your shop name is India Jane so it’s weird that is says Gabrielle in the forums. I would contact Folksy support as it might very well be a bug! ---
**Author:** ![OrchardFelts](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/orchardfelts/32/117858_2.png) [@OrchardFelts](https://talk.folksy.com/u/OrchardFelts)\ **Post date:** [18 July 2015 14:05 UTC](https://talk.folksy.com/t/problem-with-shop-name/7348/9 "2015-07-18T14:05:06Z")
Tried searching for astrids art gallery but nothing came up. Can you post a URL link to your shop to see where that takes us! ---
**Author:** ![Bitsandbobsboutique](https://avatars.discourse-cdn.com/v4/letter/b/a5b964/32.png) [@Bitsandbobsboutique](https://talk.folksy.com/u/Bitsandbobsboutique)\ **Post date:** [18 July 2015 14:36 UTC](https://talk.folksy.com/t/problem-with-shop-name/7348/10 "2015-07-18T14:36:24Z")
Hi and thank you I asked her to sign out had to text her in Cairo. now it should work ok. Best Faye. ---
**Author:** ![Bitsandbobsboutique](https://avatars.discourse-cdn.com/v4/letter/b/a5b964/32.png) [@Bitsandbobsboutique](https://talk.folksy.com/u/Bitsandbobsboutique)\ **Post date:** [18 July 2015 14:36 UTC](https://talk.folksy.com/t/problem-with-shop-name/7348/11 "2015-07-18T14:36:50Z")
no still doesnt work…will email folksy. ---
**Author:** ![HelenSmith](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/helensmith/32/11879_2.png) [@HelenSmith](https://talk.folksy.com/u/HelenSmith)\ **Post date:** [18 July 2015 14:46 UTC](https://talk.folksy.com/t/problem-with-shop-name/7348/12 "2015-07-18T14:46:49Z")
I think _you_ need to sign out of the forums as you are signed in as her… then log back in as yourself. ---
**Author:** ![Bitsandbobsboutique](https://avatars.discourse-cdn.com/v4/letter/b/a5b964/32.png) [@Bitsandbobsboutique](https://talk.folksy.com/u/Bitsandbobsboutique)\ **Post date:** [18 July 2015 14:47 UTC](https://talk.folksy.com/t/problem-with-shop-name/7348/13 "2015-07-18T14:47:27Z")
I will try it. I am a bit old so quite difficult. ---
**Author:** ![Bitsandbobsboutique](https://avatars.discourse-cdn.com/v4/letter/b/a5b964/32.png) [@Bitsandbobsboutique](https://talk.folksy.com/u/Bitsandbobsboutique)\ **Post date:** [18 July 2015 14:48 UTC](https://talk.folksy.com/t/problem-with-shop-name/7348/14 "2015-07-18T14:48:13Z")
how do you sign out of the forums?sorry to sound so stupid. ---
**Author:** ![Bitsandbobsboutique](https://avatars.discourse-cdn.com/v4/letter/b/a5b964/32.png) [@Bitsandbobsboutique](https://talk.folksy.com/u/Bitsandbobsboutique)\ **Post date:** [18 July 2015 14:49 UTC](https://talk.folksy.com/t/problem-with-shop-name/7348/15 "2015-07-18T14:49:10Z")
well my computer crashed last night so I think it may be… ---
**Author:** ![songoftheseam](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/songoftheseam/32/22431_2.png) [@songoftheseam](https://talk.folksy.com/u/songoftheseam)\ **Post date:** [18 July 2015 15:17 UTC](https://talk.folksy.com/t/problem-with-shop-name/7348/16 "2015-07-18T15:17:50Z")
It’s at the top right of the forum page, there is a little circle (yours will probably have a B in it). Click on that then you should see a menu pop up with ‘log out’ on it in red. Hope that helps! 😄