Annual renewal of everything from car roadside cover to insurances comes in via post or email for many of us, particularly this time of year.
I have to play a ‘game’ every year with my roadside cover membership organisation. They send me an extortionate quotation saying you don’t have to do anything the amount will be taken via direct debit. I phone up and tell them I want to cancel the contract at the renewal date. They are unhappy and point out I have been a loyal member for umpteen years.
I tell them they are uncompetitive, and even online with them, their quote for the same cover is considerably cheaper. I point out that if I cancel I can go elsewhere and save loads of money. They say that online they offer introductory offers which are not applicable after year 1. I say that OK, I will get an introductory offer with another company then and save loads.
They then talk to their manager, and when they come back …just like magic…I get about £100 or more off the original quote. I usually accept !
Do others automatically accept the automated quotations for renewals or challenge the figures ? I point out that on some insurances this tactic doesn’t often work, as premium is linked to risk. However, on things like mobile contracts, roadside and similar cover and lots of similar renewal type contracts, it works brilliantly.