@Dosrodgerspottery I do absolutely vagree with you that there is nothing wrong at all about special offers to customers.
I really don’t see though that the initial suggestion for a ‘clearly visible way’ is going to get anywhere at all, and certainly extremely unlikely just by way of the forum.
I’ve given the link above somewhere to the official route for suggestions.
The Shop announcement came about via just such a route.
A shop notice which appears not just on the shop front but also on every listing for the shop - which is pretty important because people will very often land on a specific listing rather than directly to your shop front, especially if driven there by social media.
I must admit I had envisaged the Announcement as a bright coloured sticky tab notice with very limited but stand out text, not just lines of unformatted text as it is but it is what it is and serves its purpose.
@Dosrodgerspottery I see you do as I do by having a Facebook page ShopNow button direct to your Folksy shop and your own website is like mine, not a selling site but a pointer to your shop here. It works for me and hope it does for you too.
So there is already a mechanism for notifying customers that you are doing free post etc but… will that actually help improve sales ?
Surely the main problem is actually getting people / potential customers to your shop. If they are not in your shop then they are not going to see any notices about free postage incentives however big and bright you make your notice.
As I said, I use social media to get customers to our shops. I know it works for me and I also know that some customers enjoy a leisurely browse through my shop choosing what they want to buy… and I’m pretty sure than none of them are looking for a quick click and buy when they have made their selection and go off to pay…
Customers may well do that when they buy my scrap glass on Ebay but I would hope that when they are buying my carefully crafted glass pieces from a lovely Art and Craft platform like Folksy they are enjoying their shopping experience not trying to get it over with as quickly as possible . Does anyone really want shoppers to treat Folksy like an Ali Express ?
I did also suggest that it is entirely possible to add any special offer notice you want to your shop banner. The text box to the right of mine is there for just that purpose and was put there long before the Shop Notice facility was made available. I used to change the text, as appropriate to warn of upcoming holidays, of reopening after I’d been closed, to offer seasonal greetings etc. The main problem with that is that the banner only shows on the shop front and not on individual listing pages so was likely to be missed by people landing directly on a listing rather than on my shop front. Hence the need for the Shop Notice which is on every page.
I am trying to be helpful here.
I have quite a busy shop, lots of return customers and many very happy ones.
I work at my promotion, I drive people to my shop, to my individual listings and I have never seen any need to offer free postage nor to attempt to disguise the postal costs by including them in the listing price.
As my customers often buy several pieces at once (Yesterday I had two orders, one for 10 pieces and another for 3) that would unfairly inflate my prices to them. I don’t pay Folksy fees on my postage charges and refund back any excess on multi item orders. If I were to do that with postal charges incorporated in the listing price that would be very silly as I would be having to pay Folksy fees on money refunded.
So use the facilities already available to you to offer discounts, free postage if you wish but do please remember that the best incentive to get people to buy from your shop is to actually make sure they have found your shop in the first place.