# Shop statistics
**URL:** https://talk.folksy.com/t/shop-statistics/17097
**Category:** Shop Talk
**Created:** [21 October 2018 19:32 UTC](https://talk.folksy.com/t/shop-statistics/17097 "2018-10-21T19:32:36Z")
**Posts on this page:** 12
**Page:** 1
### Author:  [@harlowandted](https://talk.folksy.com/u/harlowandted)
#### Post date: [21 October 2018 19:32 UTC](https://talk.folksy.com/t/shop-statistics/17097/1 "2018-10-21T19:32:36Z")
Hi can anyone please help ive gone on to my shop statistics for the last two days but its a blank page has anyone else had this problem or am i doing something wrong ? Thank you in advance x
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### Author:  [@HelenCliffordArt](https://talk.folksy.com/u/HelenCliffordArt)
#### Post date: [22 October 2018 05:48 UTC](https://talk.folksy.com/t/shop-statistics/17097/2 "2018-10-22T05:48:38Z")
There seem to be intermittent problems with the stats - I should drop [support@folksy.com](mailto:support@folksy.com) and email and they will look into it.
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### Author:  [@thistledownandHOPE](https://talk.folksy.com/u/thistledownandHOPE)
#### Post date: [22 October 2018 06:46 UTC](https://talk.folksy.com/t/shop-statistics/17097/3 "2018-10-22T06:46:55Z")
I have the same problem, but only on my phone, I just get a completely blank page, I get them on my lap top though, I did email Doug @dougfolksy and Camilla @folksycontent last week, but there only seemed to be such a few of us with this problem…
Suzzie
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### Author:  [@coatimundi](https://talk.folksy.com/u/coatimundi)
#### Post date: [22 October 2018 08:44 UTC](https://talk.folksy.com/t/shop-statistics/17097/4 "2018-10-22T08:44:03Z")
I am also missing my stats- blank page…
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### Author:  [@folksycontent](https://talk.folksy.com/u/folksycontent)
#### Post date: [22 October 2018 11:56 UTC](https://talk.folksy.com/t/shop-statistics/17097/5 "2018-10-22T11:56:45Z")
Uh ho. That’s not good. Could you email support if this is happening to your shop? Doug hurt his arm this weekend and can’t type any code today (his arm is all bandaged up) but hopefully he’ll be ok again tomorrow and can get on it.
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### Author:  [@harlowandted](https://talk.folksy.com/u/harlowandted)
#### Post date: [22 October 2018 22:04 UTC](https://talk.folksy.com/t/shop-statistics/17097/6 "2018-10-22T22:04:21Z")
Thank you fo much will do
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### Author:  [@dougfolksy](https://talk.folksy.com/u/dougfolksy)
#### Post date: [23 October 2018 13:12 UTC](https://talk.folksy.com/t/shop-statistics/17097/7 "2018-10-23T13:12:05Z")
Hello, all – sorry you’re having issues!
This looks like a browser-related problem.
Could you let me know what you’re struggling to view the page on?
What would be really helpful would be:
- Device (phone, tablet, computer)
- Type of phone (iPhone, Samsung Galaxy, etc.) or computer (Windows, Mac, Linux, etc.)
- Operating system (Android, OSX, Windows, etc.)
- Operating system version
- Browser (Safari, Chrome, Opera, etc.)
- Browser version
Sorry that’s a lot of information to ask for but it helps me to try to find devices to test it on to find out what is going amiss.
Thanks,
Doug.
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### Author:  [@dougfolksy](https://talk.folksy.com/u/dougfolksy)
#### Post date: [23 October 2018 13:16 UTC](https://talk.folksy.com/t/shop-statistics/17097/8 "2018-10-23T13:16:01Z")
Oh, in the meantime, stats pages are working in the latest versions of Chrome and Firefox, and _should_ be fine in any modern, up-to-date browser – if it turns out they aren’t then I know where to start my investigations!
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### Author:  [@thistledownandHOPE](https://talk.folksy.com/u/thistledownandHOPE)
#### Post date: [24 October 2018 17:27 UTC](https://talk.folksy.com/t/shop-statistics/17097/9 "2018-10-24T17:27:01Z")
Hello Doug @dougfolksy
I have a Nokia android phone and use Chrome.
Hope that helps Suzzie
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### Author:  [@coatimundi](https://talk.folksy.com/u/coatimundi)
#### Post date: [24 October 2018 18:02 UTC](https://talk.folksy.com/t/shop-statistics/17097/10 "2018-10-24T18:02:06Z")
I can get it on Chrome on my Motorola Android phone, but not on my Mac…
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### Author:  [@coatimundi](https://talk.folksy.com/u/coatimundi)
#### Post date: [28 October 2018 10:28 UTC](https://talk.folksy.com/t/shop-statistics/17097/11 "2018-10-28T10:28:24Z")
Stats are back now. Thanks, Doug 🙂
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### Author:  [@thistledownandHOPE](https://talk.folksy.com/u/thistledownandHOPE)
#### Post date: [28 October 2018 19:31 UTC](https://talk.folksy.com/t/shop-statistics/17097/12 "2018-10-28T19:31:50Z")
@dougfolksy just checked and mine are all working too, thank you