# SOLVED - Help! Error message when trying to preview **URL:** \ **Category:** Folksy Site Issues\ **Created:** [5 December 2015 14:47 UTC](https://talk.folksy.com/t/solved-help-error-message-when-trying-to-preview/9449 "2015-12-05T14:47:22Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![materialised](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/materialised/32/20503_2.png) [@materialised](https://talk.folksy.com/u/materialised)\ **Post date:** [5 December 2015 14:47 UTC](https://talk.folksy.com/t/solved-help-error-message-when-trying-to-preview/9449/1 "2015-12-05T14:47:23Z")
Hello, I’m trying to list an item but getting an error message when I hit preview. "Item Description contains the following invalid characters:" There are no character shown next to the text so I have no idea what the problem is. Anyone had any experience of this that might be able to help me out? @folksystaff ---
**Author:** ![hobbitgirlie1880](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/hobbitgirlie1880/32/6339_2.png) [@hobbitgirlie1880](https://talk.folksy.com/u/hobbitgirlie1880)\ **Post date:** [5 December 2015 15:13 UTC](https://talk.folksy.com/t/solved-help-error-message-when-trying-to-preview/9449/2 "2015-12-05T15:13:13Z")
I had this problem because a word I used was classed as a swear word. I changed the wording and I could list it. ---
**Author:** ![materialised](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/materialised/32/20503_2.png) [@materialised](https://talk.folksy.com/u/materialised)\ **Post date:** [5 December 2015 15:20 UTC](https://talk.folksy.com/t/solved-help-error-message-when-trying-to-preview/9449/3 "2015-12-05T15:20:15Z")
That’s interesting @hobbitgirlie1880 hobbitgirlie1880. Don’t think there’s any swear words in the description but I better double check there’s nothing with another meaning I’ve missed… ---
**Author:** ![HandcraftedbyPicto](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/handcraftedbypicto/32/61_2.png) [@HandcraftedbyPicto](https://talk.folksy.com/u/HandcraftedbyPicto)\ **Post date:** [5 December 2015 15:23 UTC](https://talk.folksy.com/t/solved-help-error-message-when-trying-to-preview/9449/4 "2015-12-05T15:23:11Z")
Could it be a word within a word eg… arsenal I know there used to be a problem a few years ago with certain words. ---
**Author:** ![materialised](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/materialised/32/20503_2.png) [@materialised](https://talk.folksy.com/u/materialised)\ **Post date:** [5 December 2015 15:38 UTC](https://talk.folksy.com/t/solved-help-error-message-when-trying-to-preview/9449/5 "2015-12-05T15:38:58Z")
Thanks Jan! I tried changing a lot of things but it still wouldn’t work until I deleted the whole thing and re-pasted it as plain text. there must have been some invisible characters in there. Thought I was never going to get to the bottom of it so that’s a relief! 😄