# Stats Not Working at all

**URL:** <https://talk.folksy.com/t/stats-not-working-at-all/17982>\
**Category:** Folksy Site Issues\
**Created:** [12 April 2019 08:21 UTC](https://talk.folksy.com/t/stats-not-working-at-all/17982 "2019-04-12T08:21:15Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![OswestryJewels](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/oswestryjewels/32/71328_2.png) [@OswestryJewels](https://talk.folksy.com/u/OswestryJewels)\
**Post date:** [12 April 2019 08:21 UTC](https://talk.folksy.com/t/stats-not-working-at-all/17982/1 "2019-04-12T08:21:15Z")

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@Folksyadmin Is there something wrong with the Stats function? Yesterday and today I haven’t been able to access my stats, I just get a blank screen which I click on the Stats function.

Could you please let me know if there is a problem and when it would be sorted.  
Thank you

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**Author:** ![SashaGarrett](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/sashagarrett/32/1432_2.png) [@SashaGarrett](https://talk.folksy.com/u/SashaGarrett)\
**Post date:** [12 April 2019 08:56 UTC](https://talk.folksy.com/t/stats-not-working-at-all/17982/2 "2019-04-12T08:56:55Z")

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My stats are working fine. My web browser (firefox) recently updated - has yours? That sort of thing can cause problems.

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**Author:** ![OswestryJewels](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/oswestryjewels/32/71328_2.png) [@OswestryJewels](https://talk.folksy.com/u/OswestryJewels)\
**Post date:** [12 April 2019 10:31 UTC](https://talk.folksy.com/t/stats-not-working-at-all/17982/3 "2019-04-12T10:31:44Z")

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Thank you Sasha I haven’t noticed any recent updates on my Chromebook but will have a check now.

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**Author:** ![foxandbumble](https://avatars.discourse-cdn.com/v4/letter/f/e0b2c6/32.png) [@foxandbumble](https://talk.folksy.com/u/foxandbumble)\
**Post date:** [13 April 2019 19:20 UTC](https://talk.folksy.com/t/stats-not-working-at-all/17982/4 "2019-04-13T19:20:33Z")

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I’m new & my stats don’t seem to be updating, do they only update every so often?

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**Author:** ![SashaGarrett](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/sashagarrett/32/1432_2.png) [@SashaGarrett](https://talk.folksy.com/u/SashaGarrett)\
**Post date:** [13 April 2019 21:52 UTC](https://talk.folksy.com/t/stats-not-working-at-all/17982/5 "2019-04-13T21:52:10Z")

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They update every night at midnight (or there abouts).

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**Author:** ![foxandbumble](https://avatars.discourse-cdn.com/v4/letter/f/e0b2c6/32.png) [@foxandbumble](https://talk.folksy.com/u/foxandbumble)\
**Post date:** [13 April 2019 21:56 UTC](https://talk.folksy.com/t/stats-not-working-at-all/17982/6 "2019-04-13T21:56:47Z")

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Ah thank you so much :)😀

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**Author:** ![SashaGarrett](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/sashagarrett/32/1432_2.png) [@SashaGarrett](https://talk.folksy.com/u/SashaGarrett)\
**Post date:** [13 April 2019 22:04 UTC](https://talk.folksy.com/t/stats-not-working-at-all/17982/7 "2019-04-13T22:04:13Z")

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If you want more hour by hour type stats you need to link your shop to google analytics (and I can’t remember how to do that off the top of my head, if you like I can look it up in the morning)

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**Author:** ![foxandbumble](https://avatars.discourse-cdn.com/v4/letter/f/e0b2c6/32.png) [@foxandbumble](https://talk.folksy.com/u/foxandbumble)\
**Post date:** [13 April 2019 22:26 UTC](https://talk.folksy.com/t/stats-not-working-at-all/17982/8 "2019-04-13T22:26:52Z")

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OK thanks, once a day should be enough or I might start obsessively checking 🙂

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**Author:** ![konyskiw](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/konyskiw/32/15602_2.png) [@konyskiw](https://talk.folksy.com/u/konyskiw)\
**Post date:** [14 April 2019 00:33 UTC](https://talk.folksy.com/t/stats-not-working-at-all/17982/9 "2019-04-14T00:33:55Z")

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Yes, I’ve learnt to take the “last 24 hours” to mean the previous day, not the exact last 24 hours.

Although I think the stats clear at midnight, it seems to take 2-3 hours for the previous day’s stats to show up (whenever I go to look at my stats at this time of night everything is at 0), so don’t worry if you go to check just after midnight and it looks like no one has visited.

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**Author:** ![foxandbumble](https://avatars.discourse-cdn.com/v4/letter/f/e0b2c6/32.png) [@foxandbumble](https://talk.folksy.com/u/foxandbumble)\
**Post date:** [14 April 2019 07:06 UTC](https://talk.folksy.com/t/stats-not-working-at-all/17982/10 "2019-04-14T07:06:39Z")

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Thank you 🙂
