# Still can't access personal shop

**URL:** <https://talk.folksy.com/t/still-cant-access-personal-shop/32407>\
**Category:** Folksy Site Issues\
**Created:** [19 October 2025 08:39 UTC](https://talk.folksy.com/t/still-cant-access-personal-shop/32407 "2025-10-19T08:39:54Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Gracefullycrafted](https://avatars.discourse-cdn.com/v4/letter/g/54ee81/32.png) [@Gracefullycrafted](https://talk.folksy.com/u/Gracefullycrafted)\
**Post date:** [19 October 2025 08:39 UTC](https://talk.folksy.com/t/still-cant-access-personal-shop/32407/1 "2025-10-19T08:39:54Z")

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Are there any updates on the issues with the site? I can log in as normal, but still since yesterday, whenever I try to go on pages for my own shop I get a ‘page not found’ or ‘the page might have been moved’ message.

Is anyone else still having these issues?

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**Author:** ![kokoblue](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/kokoblue/32/151044_2.png) [@kokoblue](https://talk.folksy.com/u/kokoblue)\
**Post date:** [19 October 2025 08:50 UTC](https://talk.folksy.com/t/still-cant-access-personal-shop/32407/2 "2025-10-19T08:50:12Z")

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Everything is fine for me Rebecca. Have you tried clearing your cache and then logging out and back in again? It might work, if not I would contact Folksy admin

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**Author:** ![Gracefullycrafted](https://avatars.discourse-cdn.com/v4/letter/g/54ee81/32.png) [@Gracefullycrafted](https://talk.folksy.com/u/Gracefullycrafted)\
**Post date:** [19 October 2025 09:23 UTC](https://talk.folksy.com/t/still-cant-access-personal-shop/32407/3 "2025-10-19T09:23:19Z")

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Oh, that has helped, thank you! It must have been trying to use the site info from yesterday ☺

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**Author:** ![kokoblue](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/kokoblue/32/151044_2.png) [@kokoblue](https://talk.folksy.com/u/kokoblue)\
**Post date:** [19 October 2025 09:57 UTC](https://talk.folksy.com/t/still-cant-access-personal-shop/32407/4 "2025-10-19T09:57:34Z")

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I’m glad it’s all sorted 😁
