# Unsure help needed

**URL:** <https://talk.folksy.com/t/unsure-help-needed/29134>\
**Category:** uncategorised\
**Created:** [2 September 2024 08:02 UTC](https://talk.folksy.com/t/unsure-help-needed/29134 "2024-09-02T08:02:26Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![mrsbusyhands](https://avatars.discourse-cdn.com/v4/letter/m/b19c9b/32.png) [@mrsbusyhands](https://talk.folksy.com/u/mrsbusyhands)\
**Post date:** [2 September 2024 08:02 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/1 "2024-09-02T08:02:26Z")

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Please may I ask is the card payment method encouraging more sales or are you finding little change

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**Author:** ![Caroleecrafts](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/caroleecrafts/32/184659_2.png) [@Caroleecrafts](https://talk.folksy.com/u/Caroleecrafts)\
**Post date:** [2 September 2024 08:27 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/2 "2024-09-02T08:27:39Z")

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I only use PayPal, did not get on with Stripe as could not prove who I was as have no photoid! Did have it once and made no difference to me at all. I think more about getting yourself known through social media than what you accept for payment.

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**Author:** ![plumporridge](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/plumporridge/32/859_2.png) [@plumporridge](https://talk.folksy.com/u/plumporridge)\
**Post date:** [2 September 2024 08:45 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/3 "2024-09-02T08:45:55Z")

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I would certainly offer the customer the choice if you are able to. I suppose I have about a quarter of my sales paid through Stripe, who knows if they would have bought or not if I had only offered Paypal, but I feel that if I offer both I am removing another barrier to them buying.

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**Author:** ![kokoblue](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/kokoblue/32/151044_2.png) [@kokoblue](https://talk.folksy.com/u/kokoblue)\
**Post date:** [2 September 2024 09:03 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/4 "2024-09-02T09:03:00Z")

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I have both set up and it’s about 50/50 on sales, I think it has helped in my case. I also think there is a way for customers to pay with a card through PayPal even if they don’t have an account.

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**Author:** ![Caroleecrafts](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/caroleecrafts/32/184659_2.png) [@Caroleecrafts](https://talk.folksy.com/u/Caroleecrafts)\
**Post date:** [2 September 2024 09:40 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/5 "2024-09-02T09:40:27Z")

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I was with them a year business bank account, PayPal business verified account the lot. Then asked me for identification, went through the hoops sending them everything they asked for but no not good enough. At that point t told them to go do one. If had been a UK provider, they have access to banking records within the UK. Have sum up with no problems. Why Folksy could not use a British company I do not know, being the home of UK craft makes no sense to me.

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**Author:** ![DeborahJonesJewellery](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/deborahjonesjewellery/32/8672_2.png) [@DeborahJonesJewellery](https://talk.folksy.com/u/DeborahJonesJewellery)\
**Post date:** [2 September 2024 09:55 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/6 "2024-09-02T09:55:39Z")

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The majority of my customers choose to pay with Stripe these days.

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**Author:** ![GlintBeads](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/glintbeads/32/204745_2.png) [@GlintBeads](https://talk.folksy.com/u/GlintBeads)\
**Post date:** [2 September 2024 10:10 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/7 "2024-09-02T10:10:50Z")

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Mine is about 50/50 and my sales started to increase when I set stripe up, but that may have been because I focused on Instagram a lot more around then, so hard to say for sure. Can’t hurt to have both though.

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**Author:** ![ccbandatp](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/ccbandatp/32/83206_2.png) [@ccbandatp](https://talk.folksy.com/u/ccbandatp)\
**Post date:** [2 September 2024 10:12 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/8 "2024-09-02T10:12:30Z")

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Most of our sales have been via stripe of late.

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**Author:** ![KBCreations](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/kbcreations/32/6094_2.png) [@KBCreations](https://talk.folksy.com/u/KBCreations)\
**Post date:** [2 September 2024 10:14 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/9 "2024-09-02T10:14:40Z")

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My first few years I only had Paypal, but I set up Stripe about 2 years ago when I had a few customers who didn’t want to use Paypal.  
My sales have not increased, but about a third of my sales are now through Stripe, so I can only assume that most of those would have used Paypal if it had been the only option, but I may well have lost a couple of sales.

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**Author:** ![Bearlescent](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/bearlescent/32/67189_2.png) [@Bearlescent](https://talk.folksy.com/u/Bearlescent)\
**Post date:** [2 September 2024 10:20 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/10 "2024-09-02T10:20:14Z")

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I have both, I estimate almost half my sales are via card payment using stripe, I would recommend having more than one option.

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**Author:** ![SashaGarrett](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/sashagarrett/32/1432_2.png) [@SashaGarrett](https://talk.folksy.com/u/SashaGarrett)\
**Post date:** [2 September 2024 13:56 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/11 "2024-09-02T13:56:35Z")

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Having both can be advantageous for customers - if one system goes down they can use the other (it’s not unheard of for Paypal to struggle around black friday/ cyber monday/ the run up to christmas due to sheer number of transactions it is having to process). I’ve had a few international customers who dislike paypal because they don’t give good exchange rates but looking at the data I can’t see any sort of overall increase in the number of sales that I would attribute to me accepting stripe.

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**Author:** ![JOYSofGLASS](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/joysofglass/32/244459_2.png) [@JOYSofGLASS](https://talk.folksy.com/u/JOYSofGLASS)\
**Post date:** [2 September 2024 14:06 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/12 "2024-09-02T14:06:02Z")

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I had two sales yesterday. They were both Stripe. Stripe fees are lower. Been 100% reliable since I signed up in 2019. What’s not to like.

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**Author:** ![dotterypottery](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/dotterypottery/32/244135_2.png) [@dotterypottery](https://talk.folksy.com/u/dotterypottery)\
**Post date:** [2 September 2024 16:52 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/13 "2024-09-02T16:52:54Z")

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I think my stripe versus paypal sales are roughly 50/50 still. I’m not sure if having stripe has increased sales or not but I definitely get a lot less messages through Folksy saying that my customer is having trouble paying through paypal.

As a customer, I like using paypal, so I can use funds straight from my paypal account and pretend I’m not actually spending ‘real’ money 🤣

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**Author:** ![mrsbusyhands](https://avatars.discourse-cdn.com/v4/letter/m/b19c9b/32.png) [@mrsbusyhands](https://talk.folksy.com/u/mrsbusyhands)\
**Post date:** [2 September 2024 22:09 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/14 "2024-09-02T22:09:55Z")

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Thank you for your advice very much appreciated

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**Author:** ![mrsbusyhands](https://avatars.discourse-cdn.com/v4/letter/m/b19c9b/32.png) [@mrsbusyhands](https://talk.folksy.com/u/mrsbusyhands)\
**Post date:** [3 September 2024 10:30 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/15 "2024-09-03T10:30:44Z")

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That’s one of my issues, I’m not really that tekki or confident to try and link up, I know it can be done but I could do with a step by step

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**Author:** ![JOYSofGLASS](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/joysofglass/32/244459_2.png) [@JOYSofGLASS](https://talk.folksy.com/u/JOYSofGLASS)\
**Post date:** [3 September 2024 11:30 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/16 "2024-09-03T11:30:27Z")

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I always move money from my PayPal balance . In round amounts. Never leave more than £4.99 in there… In case they decide to freeze me for some reason. They never have … yet . But. . 🤣

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**Author:** ![Bearlescent](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/bearlescent/32/67189_2.png) [@Bearlescent](https://talk.folksy.com/u/Bearlescent)\
**Post date:** [3 September 2024 16:14 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/17 "2024-09-03T16:14:23Z")

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Me too, I might leave up to £50 but anymore and I transfer it to my bank.

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**Author:** ![PoppyKayDesigns](https://avatars.discourse-cdn.com/v4/letter/p/ed8c4c/32.png) [@PoppyKayDesigns](https://talk.folksy.com/u/PoppyKayDesigns)\
**Post date:** [3 September 2024 18:08 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/18 "2024-09-03T18:08:35Z")

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Customers can use PayPal to pay with their card. I recently suggested to @Folksyadmin to make this clear but so far nothing has been done.

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**Author:** ![Bearlescent](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/bearlescent/32/67189_2.png) [@Bearlescent](https://talk.folksy.com/u/Bearlescent)\
**Post date:** [3 September 2024 19:08 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/19 "2024-09-03T19:08:39Z")

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I never knew they could do that.

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**Author:** ![plumporridge](https://sea2.discourse-cdn.com/folksy/user_avatar/talk.folksy.com/plumporridge/32/859_2.png) [@plumporridge](https://talk.folksy.com/u/plumporridge)\
**Post date:** [4 September 2024 06:19 UTC](https://talk.folksy.com/t/unsure-help-needed/29134/20 "2024-09-04T06:19:38Z")

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Is there some sort of limit on how many times a person can pay through PayPal without having an account? There was a question asked on Folksy Clubhouse about a customer using PayPal ‘as a guest’ and I tried to look it up but couldn’t find a proper answer.

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