Me too lol @StephanieGuy 
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I get Pinterest notifications into my spam folder but never been important enough to stop them spamming.
Me as wellš
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Nobody knows everything! But I do think a basic level of technical awareness is a must in order to sell in this environment.
@EileensCraftStudio - really? 24 hours? I couldnāt be doing with that! Is it something you can change in your settings?
Iām with Gmail and they get deleted from Spam after 30 daysā¦however I go and check them and delete every day to keep on top of themā¦itās easier to spot a genuine message thenā¦
This sounds like something that could be partially solved with a āmessage centreā on our dashboards. A potential customer can leave us a message which will be e-mailed and left on our dashboards. I havenāt had any Folksy messages land in my spam folder yet but I can see how messages can be missed if someone doesnāt check e-mails often or has went on holiday and not put their shop in holiday mode for that period of time theyāre un-reachable
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we used to have a Folksy message facility , but they deleted the option when they upgraded the site. I think it slowed the site down because people tended not to delete anything.
I found It was much easier to keep track of conversations when it was in house. now the emails from all the different sites become a blur.
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Helen I donāt know if it can be changed only I donāt really use my Hotmail accounts very often as they are a complete pain in the backside 
There are plenty of people out there who do think they know everything lol
And even with a basic level of technical awareness sometimes people just plain forget to check in a spam folder.
Some people have dyslexia and struggle with writing descriptions - does that mean they shouldnāt be allowed to sell on line? Others struggle to use a computer, and do their best, but weāre all humans with different abilities. And Iāve been on various computer courses over the years - some give you wonderful information, some miss out really important stuff, so someone could think they know what they need to know because theyāve been on a course, but still be missing some vital information. I donāt think anyone should be looked down upon because they donāt reach other peopleās levels of achievement.
Anyway, I was only trying to be helpful in pointing out that not everyone realises messages might be in a spam folder, I didnāt intend to enter a debate on peopleās technical abilities, so wonāt bother coming back to this thread as I canāt be bothered with being talked down to after each comment I make.
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Iām sorry you feel I was ātalking you downā, not my intention at all. And of course I donāt think that someone with dyslexia - or any other issue for that matter - shouldnāt be able to sell online. But, as I said at the beginning, we are asking buyers to part with their hard earned cash and I think we all, as sellers, owe them a certain level of service.
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@rachaelbarman1 Did you receive the message I sent you. As you havenāt responded I wonder if your Folksy messages are not getting through to you ?
Joy xx
No Joy, I have not received any message. I am not very good at navigating Folksy as an account holder but I have looked and the only message I see is Welcome to the Forums which is dated January 2014.
Rachael
Rachael
If you didnāt receive the message I sent you, via your contact me email address, then it is highly probable that you didnāt receive a message from the bear seller answering your query donāt you think.
You should check what email address you have set up against your account and ask Folksy support about it maybe ?
Joy xx
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Thank you Joy, I will do as you suggest.
I sent you another to check again and youāve obviously not received that either so there must be something wrong somewhere.
The really funny thing would be if the āBear Sellerā added a topic about someone having messaged her about a possible purchase who hasnāt then responded after sheās replied to them 
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Iāve just picked up an email from a potential customer from my website - these usually reach my inbox without any problems but this one landed in my spam folderā¦on Monday! Iāve only just noticed it there and replied with an apology, but feel dreadful that sheās had to wait so long for a response. I donāt know why I hadnāt noticed it there - I usually check my spam folder daily, but these things happen. 
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Iāve just had a customer send me a message asking if Iāve sent her item. She also said she had replied to my initial message sent to her through the folksy message system giving her all the details of when her item would be sent, how long it would take, asking if sheād like to upgrade postage to ensure she got it when she required it, and telling her that sheād get the automated message to say her item was posted.
I never received her reply message, so weāre now hoping the item arrives on time. She also didnāt get the automated email when I marked her item as shipped. Currently the order is sitting on my side saying posted, and on her side saying awaiting shipping still.
The message system going wonky is bad enough, but if the automated messages arenāt getting there either then thatās leaving the poor customer completely in the dark. Not good. Just about to email support to see whatās going on.
Jo
Edited to say, itās very obvious on my email when a message is in my junk folder, and I check my emails numerous times a day, so the customerās reply has definitely not gone into the junk folder and Iāve missed it. Itās gone into the ether somewhere. So it looks like replies to original messages might be a problem as the message she sent me directly without replying to mine has got through to me. Might be of use to start a new message if you want to reply to one.
This thread just made me check my spam folder! Nothing from Folksy in there fortunately.