Hi, I guess I am partly just feeling irritated, not a lot anyone can actually recommend by way of solution but I’d be interested in your views.
I contacted a seller on Folksy almost 2 weeks ago (their shop is not and was not on holiday) about a possible commission piece based on and very much in line with their product range. So, not a wild and out there commission enquiry. And nothing - not even the courtesy of a holding reply. I have confirmation that my message was sent so it isn’t that. How long do you think it should take a seller to get back in touch? I know that I have received commission and general enquiries and I try to respond same or next day. After all, if my shop is open, then I should be checking in, and Folksy make it easy by sending the email direct.
Has anyone ever had the emails get lost? It is the only other possibility and not a welcome one, time to start checking junk folders more often if so.
Suffice to say, am unimpressed. Not particularly cross, just unimpressed. Shame, I do try to support other artists and artisans where I can.