Hi Alise. I’m Camilla, the content editor at Folksy. I’ve had a quick look at your shop and I LOVE your teabags. I would definitely feature those in a gift guide and on the front page if you could swap the image order around. It’s hard to see what you’re selling at a glance with the photos you’ve currently got as your main images, and you need to grab buyers immediately. So I would suggest making these product shots your main image instead…
… but check how they crop to a square, and that they look good in the frame.
I would also think about listing the heart-shaped ones in the Valentine Cards category, rather than the Homemade Food section (at least temporarily) because cards is a lot more popular and you are likely to get more people searching through that category at this time of year.
I would also try testing some different titles and see how they perform. For example, for your “Cat Shaped Tea Bags, Cat Lovers, Unusual Cat Lovers Gift, Novelty Gifts” listing, maybe try “Set of 6 cat shaped tea bags - an unusual novelty gift for cat lovers”. And try to include the word “pet” or “pet lover” in your description too.
Finally, I agree with @DandelionsGallery that the postage is a little high on some things. I totally understand that postage is expensive if it can’t fit through that letter slot, but it could be an idea to build some of the postage costs into the price and offer cheaper (or even free) postage. High postage often puts off buyers. Or as Sara says, could you change the way it’s packaged so it fits into a smaller envelope?
My only other point is that as a buyer I would be confused about what you make. There are pieces of jewellery, suncatchers, tea bags and watercolours. Although it’s tempting to list everything you maker, the most successful shops tend to focus on just one thing, and become known for doing that.
I hope that helps - and a big welcome to Folksy!