Having converted to My Hermes for most of my parcels I only use Royal Mail now for overseas or if someone needs something in a hurry.
However, of the two parcels I sent on Thursday - the My Hermes one has arrived already and the Royal Mail one is somewhere in the ether!
Not only frustrating, but in a dippy moment I asked for signed for - something I don’t normally do - and the label was torn and damaged in the post office before being attached to the parcel.
They couldn’t tell me whether it would be able to be scanned or not - despite having a nice scanner sitting on the counter which would have decided that - and I left my parcel sitting on the side to be checked by a manager before it went out!
So- the parcel may or may not have been delivered, and aside from contacting the customer - who needed the item by Tuesday - it may never update.
Has anyone been experiencing delays with Royal Mail recently?
Give me My Hermes any day!