While trying to look at items on Folksy, like looking at the Theme of the Day, if I click on an item I’m starting to get this message
I usually work off my iPhone and I clear my cache when this happens and it sorts it.
Not sure if that will help for you but worth a try perhaps.
It’s only happening with Folksy, any other site I go on It’s fine, 
I only have this one selling site plus my website - information one - which links to here, so sorry I can’t be of more help, but hopefully someone soon will pop on and shed some more light for you on it!
I get this occasionally and as Judy @MuddMade says it usually sorts itself out if you clear your cache. I hope that works.
I had this quite regularly for a while and finally remembered to go in and clear my cache - that sorted it. 
Oh my goodness I thought I was the only one!! I get this EVERY time I go to look at something (been happening for months) .I clear the cache and will be ok for a day or two then get it again and again. Folksy is the ONLY site that I get it on , there is no other site where I browse that I get this . It doesn’t matter what I look at , search bar , theme of the day (I click on something I like the look of and instead of that persons shop I get bad request). When I get the email from folksy that says items about to expire, I can’t even get on my listings to relist them. I end up shutting down and trying again later.
What concerned me was if I get this , and others get it too, what about potential buyers… are they getting it too and then just giving up looking and going elsewhere?
Hi Dawn,
Thank for the reply and also confirming it’s not only me, I’ve had the same thought about customers getting the same error message, I know if I got it while checking out a site for the first time, I wouldn’t be returning to it again, rather off putting, there must be something within in the coding on Folksy thats causing it as it would be happening on other listing sites as well.
Yes , also potential customers could just think it is a dodgy site and avoid altogether! I can’t see them all googling ‘bad request header or cookie too large’ to see what to do to be able to look at something on Folksy. There just has to be a fault when it doesn’t happen on any other site visit.
I would contact support.
Give them all the details of what platform you are using - phone or pc - system version - eg Windows x.x android y.y - and browser and version - eg chrome z.z samsung Internet x.x
Screenshots, dates, times etc will help them because its obviously some combination which you have which is different from most of us who don’t have the problem
I dont get the 400 bad request
But have been constantly getting ‘privacy issue’ over the last month or more… I have to clear my cache everytime. Thought the problem was mine but now not sure as it does only happen when on Folksy but usualy when visiting the forum.
I haven’t had it for a few days but was getting the 400 bad request message every time I wanted to get anywhere beyond the front page or beyond our own front page. I use an iPad - quite old - so am used to it being cantankerous but it sounds like it’s a bigger issue.
Same here , didn’t matter what I looked at, theme of the day, gift guides, stats, listings.
I wouldn’t think it makes any difference what anyone used. i.e. iPad, laptop phone etc because everyone says it doesn’t happen on any other retail site that they visit?
But as many others have no problem … yes it may well matter what platform and/ or software/app version you use.
Well I have not seen “many others’” on this thread saying they don’t have a problem? Also wouldn’t that mean Folksy would have to warn customers using say whatever device etc. that they may get a bad request and clear their cache? To me that doesn’t make sense when it ONLY happens on this site.
Please contact support, anyway.
I’m contacting support today, I cleared my cach yesterday, and I was able to view item, this morning, I can’t, getting the same message, this is happening in Chrome on my Samsung Tablet. Just think how many customers are getting the same message and not coming back to the site
UPDATE: Just sent a email to Folksy, will update when they reply
This isn’t something we’d expect new/potential customers to see, it generally takes a lot of use of a particular site for this kind of error to start coming up.
As the cookies have got too large, to fix it you need to clear your cookies for Folksy. I know it can get annoying clearing cookies in general when it logs you out of everywhere, so to just specifically clear your cookies for Folksy, if you click on the little icon at the front of the address bar (sometimes a padlock symbol, but on the screenshot @linthamdesigns shared the control lines) you should get a little menu including the option ‘cookies and site date’. Click that and you should either get the trash can delete option immediately, or you might get another option saying something like ‘manage site data’, which then shows Folksy with a trash can when you click it. Click that and it’ll clear your cookies for Folksy (logging you out of here, but hopefully leaving cookies for the rest of the sites you use).
We’ve let our engineer know that we do seem to be getting a few sellers seeing this error recently, thanks for letting us know.
Got it again this morning, so did as you suggested, there was only 2.0 kb of cookies, is that a lot?
So did I this morning . I signed in, typed something in the search bar , clicked on one item and up the bad request came again! It is such a pain having to keep clearing cookies , it was so annoying that I didn’t even bother clearing , I just shut the computer down and went off and made myself a cuppa! now tried again and saw your post.
I don’t know how these cookies work , perhaps someone can enlighten me? but it’s not like I look at loads and loads of stuff on here. I only go on, look at my stats, look at and read the latest in the talk subjects and press the like button on a few thing that I like (or posts) I don’t join in loads of listings of stuff so it’s a mystery to me but a very annoying one.
