Can’t access Folksy

Folksy Site Issues
1

Anyone else not able to get to their Folksy shop this morning or is it just me? I keep getting the spinning wheel and then ‘application error’ pops up.

2

Same here, I cannot navigate within my shop at all

3

Yes, I can’t get onto the main Folksy site at all. I just keep getting application error.

4

I can get in my shop and click things. I go direct via my shortcut
I can’t pull up Folksy. com. I.e. front page @aaronfolksy

5

It’s odd can access my shop and dashboard if I click on the link posted to the daily challenge but if try to access the shop front page says application error

6

It seems to be the front page, links work and the new sellers work.

Not working on Firefox or Safari

7

I cant access the main homepage

1 Like
8

Just in case nobody else has, I have emailed the urgent address so that the issue is flagged up to admin.

3 Likes
9

I can access the front page and my dashboard now. No access to Activity though

10

The other day photos, now this :roll_eyes:

11

Thanks Helen was just about to do the same but will leave it now it’s been flagged already.

12

Sorry, everyone! We’ve been experiencing an issue with one of our service providers that affected our logged-in homepage, as well as ‘events’ like your ‘shop activity’ view and activities like favouriting. We’ve been speaking to the provider to get it resolved and certain event like favouriting are available again now. We’re really sorry for any convenience.

3 Likes
13

I can’t get into my shop problem started yesterday

14

Support will need a bit more to go on …
Are you using the app or the website?
If the website, what browser are you using?
What exactly have you typed/clicked?
What exactly is the error message? (screen shot will help)
Have you tried eg clearing your cache/cookies?

15

Hi I always log in through Safari on my I phone but now I get this page which doesn’t work properly

Inline image
Inline image828×1792 68.5 KB

16

Ok. Usual cure for that is to clear cookies/cache in your browser.
I dont have an iphone so can’t tell you how to do that but I’m sure someone who can will be along shortly.

17

Looks like I can access via Google but not Safari.
So at least I can get on thank you

18

I sent one of my local ladies the link to my Folksy shop tonight and an error came up saying it didn’t exist error 404… took 3 attempts and finally linked to my shop, don’t know what caused it but I’m hoping it was just a blip.

19

I can’t get in :

504 Gateway Time-out

just me ??? No can’t be …tried from several different links and all getting the 504
@Folksyadmin ?

1 Like
20

It’s not just you I get this message:

This website is under heavy load

We’re sorry, too many people are accessing this website at the same time. We’re working on this problem. Please try again later.

1 Like