Folksy Ltd

Buyers address not real, email is a fake one?


(Liz Clark) #1

Just wondered if anyone has had this? Was notified of a sale yesterday, buyer hadn’t completed by paying. Checked out their delivery address which doesn’t exist and their email address is apparently fake too (I googled it, it’s a fake email generator website).

I’ve contacted Folksy direct about it, but has anyone else experienced this?

Was so happy to have sold something, now deflated…but what was the point of this fake purchase? I don’t get it!?!


(Angela R Connah) #2

That’s an odd one, never heard of anything like that before. Nope, I can’t see any point in it either, how strange.


(Joanne Joyce) #3

I have had it, twice! and is was a strange one like 34 the street, streetland, streetville, America. Pretty sure that doesn’t exist lol.
Someone also posted about this a few months ago and a few replies said it was probably someone testing first but it is horrible to think you got a sale and then find you didn’t :frowning:


(Christine Shephard) #4

If it was late evening, probably just someone messing around…it happens, there are a few sad people out there :smile:


(Liz Clark) #5

Not late evening but mid afternoon! Just weird lol!


(Liz Clark) #6

I was a bit gutted I admit, having had two sales since I setup shop in March another sale would’ve been gladly welcomed! I think what is annoying is that the item’s obviously listed as not for sale at the moment which would stop any other potential legitimate buyer from purchasing it. It’s like some kind of spamming.


(Jo Sara) #7

You can cancel sales immediately now. I only found this out a few weeks ago so don’t know how long it’s been like that. You used to have to wait 24 hours to cancel one. Just go into the order and there’ll be the cancel button right at the bottom.

Jo


(Joanne Joyce) #8

Yes you can cancel straight away now which I find helps a lot :smile:


(Eileens Craft Studio) #9

I guess it’s one of two possible things.

A) a test before trying some phishing email

or
B) a attempted scam hoping as you haven’t had many sales you’d be so excited you’d send the out the items before checking it was paid for.

or

C) malicious spamming. :frowning:


(Liz Clark) #10

Thanks Jo, Folksy have replied saying the same thing, so have cancelled now.


(Liz Clark) #11

A or C I’m betting as the address didn’t exist so wouldn’t have been delivered. I’m hoping it’s A, because C makes me think it could happen again :-/


(Oh Button Me) #12

I have never thought of a fake address being sent. I’m deff going to double check when someone buys anything.


(Illustration + Ceramics) #13

I buy the postage label online from RM, type in the buyer’s postcode which automatically brings up the address. That is also in the interest of the buyer. Had a situation where a buyer wanted the item sent to a different address but gave her own postcode by mistake. Buying the postage online means i notice mistakes and can query with the buyer before sending goods god knows where.
Your experience just proves that we’ve got to wait until we know that we’ve received payment before we celebrate a sale.
Better luck next time :slight_smile: