I’m pleased to announce that we are now able to change your username (and therefore your shop URL/address) for you. This is useful if you set up with a username that doesn’t match your shop name, or if you signed up with Facebook and were assigned a username that you are not happy with.
IMPORTANT**Please note that there is no redirect in place. This means that if we change your username/URL you would need to update any links etc. that you have posted anywhere ASAP because anyone visiting the old address will be directed to a broken page and will not be able to find you. Also if you have your URL on any printed materials, business cards for example, you will need to get those replaced as the old link to your shop will no longer work.**
If you would like us to change your username/URL, please contact us through the Helpdesk or email us at firstname.lastname@example.org to let us know your current username and what username you would like to use instead, and we’ll get back to you as soon as possible.
Bear in mind this is a manual change by Folksy admin at the moment! If there is a huge demand for it, we may consider developing a way for you to change your username yourself in your shop dashboard.