Where do i go to set my delivery settings etc
Folksy doesn’t have delivery profiles like Etsy does. On each listing when you set it up there will be a set of boxes for you to select how long it will take to dispatch with 3 days being the default. If you want to add more info about how you ship then there is a ‘buying from me’ box under shop appearance.
No need for policies like Etsy has either - because every seller is UK based there are site wide policies concerning returns which apply to us all.
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Ah ok no problem I have just found that 3 days box and done it. I will go in the buying for me and offer an upgrade in there then. but how would i manage to charge them and does this platform offer postage labels or do i do that on the royal mail site
This is such a learning curve I had got so used to Etsy lol
Thank you you have been better than any manual lol
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I don’t know about postage upgrades on here (fairly recently migrated here from Etsy myself) but I have been buying click and drop labels from RM for a number of years with very few problems so I’d definitely recommend that.
(Also, if you can’t find the answer to a question, or are having problems with anything, Folksy Support is staffed by actual people who will read and understand your actual query and then give you a helpful response in an amazingly short time… That has been the biggest change I’ve had to get used to when moving over here!)
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Thank you for getting back to me here I have only just started to move over here today. I am happy to buy from royal mail and I wasn’t sure about support here but if they are in person that’s amazing I will contact them as I want to also import everything over from Etsy too to make it a bit easier
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To charge for a postage upgrade make a separate listing called something like ‘postage upgrade’ - here’s an example of how someone else has done it. Postage Upgrade - Folksy
I buy my postage via Royal Mail’s click and drop, you can’t currently buy postage through Folksy.
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That’s a great idea thank you for that I will do that and i’m ok with buying through royal mail it’s pretty easy.
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