@folksycontent Will Folksy be amending the European Posting selection to enable sellers to opt out of posting to Norway?
Yeah, Iāve heard slightly about this, whatās going on?
Cheers, Amanda
I have just had an enquiry for an order to Norway, and as the customer has pointed out it isnt listed on the Postage Destination, Europe part. Is there a reason for this? @folksycontent
How have other people sent items to Europe, standard? signed and tracked?
many thanks Suzzie x
ā¦and as Norway isnāt on the list can we not process an order through folksy, for a customer there? @folksycontent
Suzzie x
hey Suzzie @thistledownandHOPE Norway whilst geographically in Europe isnāt part of the EU (but it is part of the EEA) so post going there needs to be treated as if it is going outside the EU (ie needs a CN22). But (I believe) Royal Mail does its price zoning based on distance so to Royal Mail its in the Europe price grouping. If Folksy have picked a list for european destinations based on EU membership then Norway might have been missed.
You might need to turn on ārest of worldā postage options for that order to go through and warn them that they might have duty/ vat to pay (the threshold is about Ā£30 depending on the exchange rate)
Yes, Folksyās āEuropeā shipping section isnāt actually Europe, itās a list of EU countries, which annoys me as the postage price for non-EU European countries is the same, but Folksy will charge those customers whatever price you have set for ārest of the worldā (which for some of my items would mean they get overcharged Ā£5). If you have Europe shipping set but not rest of the world, it also means customers in places like Norway, Switzerland or Ukraine wouldnāt be able to buy from you, even though they are all in Europe and have the same postage costs as France or Germany.
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Thank you Sasha @SashaGarrett and Kim @konyskiw. So am I reading this right, as far as royal mail are concerned itās Europe pricing, but for the payment to go through folksy I have to list the postage under ārest of the worldā . The item is Ā£20+ postage, so that comes under the VAT threshold.
Thank you Suzzie xx
Yep. Itād be great if @dougfolksy could change it so Europe either included all of Europe or a ānon-EU Europeā section was added (although Iām not sure thereās much point in splitting it if weāre coming out), but for now thatās how we have to do it.