Hi, it’s been a while since I listed anything on Folksy so I’ve a quick question re US sales.
Outside of Folksy ive been shipping to the US using Royal Mail and their DDP system but I can’t see anywhere in the listings system here to incorporate that, how is everyone working with collecting the customs tariff? Are you adding the 10% tariff to the postage element for US?
Thats what I do ,on here and Etsy.
Thank you! I’ll add the 10% and RM handling fee on shipping, much appreciated x
Personally, I’ve removed my US shipping here on Folksy because I find the way shipping works here way too clunky to be bothered with all the work it entails - not just setting it up but updating it when postal charges change twice a year. If I didn’t have so many items, price points and package sizes, it’d be much more workable I guess.
On the other side, you can have specific US item prices so that’s where I put my tariff (plus 50p admin fee) cost. The EXTREME irritation with that place is that you’re paying fees on all of it to Etsy, regardless of where you put the tariff cost, which is just wrong in my opinion. It also means that your US customer is going to be paying their local state taxes on the tariff portion too. I’ve just had to go with it there because I have more US customers than UK.
You might also want to tell your prospective US customers somewhere in your listings that your shipping cost includes the tariff charges so they don’t have to worry about it. You might also want to tell them you don’t post ‘Tracked’ as standard as I’ve found that most US customers tend to assume tracking is included and then things can get tricky when items fail to appear (although that’s very, very rare in my experience with Royal Mail).
Thanks for that! Yes I was wondering if there was any simpler way but it seems easier to put it in the shipping costs & yes I will put a note on my listings to explain the tariff costs for US buyers x