Hi, I was just wondering about how to offer customers different postage options when they buy from me. How do other people go about it? At the moment I just set my price for each item based on sending Royal mail first class, but I’m thinking that offering quicker delivery at a higher cost or cheaper options may be beneficial. Would I just add it into the drop down menu for each item? Thanks.
Hi Jayne. I have a postage upgrade option in my listings that can be added to the basket. Only problem with this is that it gets treated like a sale so has all the added fees etc!!
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Thanks, I had noticed that some people had used an extra listing. It’d never occurred to me about it incurring fees. Do you think the drop down menu option would work?
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It’s possible though you would need the cheapest delivery to be your standard one (the one that shows in your ‘Shipping & Delivery box’). For example £2.50, that covers Second Class. So you would therefore set up:
Name of drop-down: Delivery upgrades
Description: Items are sent Royal Mail Second Class. Would you like to upgrade your delivery?
Drop-down options:
No thank you {0.00}
First Class {1.30}
First Class Tracked {2.20}
(i.e. so someone choosing First Class Tracked ends up paying you £2.20 plus the £2.50).
You would be paying Folksy commission on the upgrades so you would need to factor that in.
I don’t think it could work if you also sell outside of the UK. Most sellers offer a delivery upgrade as a separate listing.
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Thanks that’s really helpful. There’s so much to learn and I’m getting there by trial and error at the moment so it’s good to have advice from other makers.
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Hi, I’ve just looked at this for my own as 1st class is getting so expensive! I decided to go with putting an announcement on my front page advising that I’ll be sending 2nd class & if anything is required urgently to contact & I’ll quote for a 1st class delivery - then I can just amend if briefly for that item & change back once purchased if buyer is happy with the quote!
Cheers Lou
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Interesting post, never thought about it before! I send all my items via EVRI as they are all parcels. I may now add a note in the listings that if it’s required urgently contact me for revised price.
I suppose as we get closer to Xmas and last dates for posting then it becomes a consideration
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Thanks for your contributions everyone. I’ve realised that I’ve got a lot to learn with regards to postage. I sent out an order today thinking I could send it as a large letter but my box was fractionally too large so I’d mis judged the postage cost by quite a lot! My items are different sizes and weights so it’s not like I can charge a flat postage rate for everything. I’m going to go back and measure and weigh everything and figure out the most cost effective way of doing things- wish me luck!
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Buying royal mail sized small parcel and large letter boxes was an absolute game changer for me…makes this all so much easier. X
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