Please be aware ,we have noticed a huge increase in some customers on all our selling channels are stating a possible parcel scam. They are stating parcel tracking is showing delivered but they have not received ,they demand refund .They are demanding this 3 -4 times a day ,when we keep replying parcel company assures us of correct delivery eventually they just stop …
Well thanks for the heads up but never ever had this happen to me and I post out nearly every day.
Who do use for your delivery service and what are your other selling platforms ? Only ask as I’m a nosey wotsit and couldn’t find you anywhere else and you have no social media links.
Ps: you really should not be selling Harry Potter on line… Copyright and all that !
Hello,Thank you for your reply…We sell on etsy ,our own site madeulook.co.uk ,bonanza , ebay …We send approx 4-10 parcels a day some very large,the parcel scam is getting a bit popular…We use a hermes account so all are tracked and covered .but its a real pain when you can be talking £100 of handmade order each time…Thank you again,nice to talk to you,Brian…madeulook.co.uk
Brian I must admit to never using Hermes but then my parcels will all fit within Royal Mail package limits. Love your other shop name and it did xx
Thank you Joy ,I wish sometimes we could use Royal mail more but so expensive for the size we send ,have a great weekend Joy,Brian.