Hi, I’ve got a customer who wants to place an order for 2 items but she wants me to create a custom listing for her? How?
She has sent me this message
Can you make me a custom listing on Folksy? If you just send me an invoice when I’ve contacted you through Folksy it’s classed as fee avoidance and they can shut down your shop 
Hope someone can help x
Just make a listing, title it ‘custom listing for xxxx’, add the pic, price etc, and just put in the description that it’s a custom listing and not for general re-sale 
Then tell the customer you’ve done it and she can buy the normal way.
Thank you so much xx
What a brilliant shop Birdandmonkey 
Ha! That was me @Birdandmonkey. If I’d known you were struggling to do it, I could have helped you set it up! Sorry.
Would it help to have a blog post with advice about custom listings? I don’t think all sellers realise that if a customer contacts you through Folksy and you then don’t put the order through Folksy, it’s classed as fee avoidance and against our terms.
PS. Very very excited about the pendants. x
Haha Thats typical! I didn’t want to look unprofessional by asking a customer how to do it! Lol.
I’ve nearly finished the owl (on a mission today!) he’s been so much fun to do. 
It’s not unprofessional to ask us how to do something that is new-to-you. You did exactly right, to come to the forum. I’m sure Camilla won’t hold it against you - she knows that we all have to learn.
Your shop is just fab - I’m so glad it’s doing so well!