Hello
I have made a sale to USA and marked as shipped. Do other sellers send emails to the customer to let them know the tracking number and the estimated arrival time.
Catherine
Yes, i would do that so they can track the delivery.
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Hi Catherine, I always email buyers to thank them for their purchase and to let them know when I am going to send the order.
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Yes I always let the customer know when being collected along with the tracking order.
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Same here, though I do not mention estimated arrival time. I do mention Royal Mail’s time frame for delivery related to the service I have used and advise it could take a bit longer. Taking into account that you are posting to USA and there are areas in UK that have been affected by the weather, I would stay clear of mentioning any dates.
Hope it helps x
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Thank you all for your help 
What I do - is in addition to giving them the Royal Mail tracking number, I also would take a photo of the package (so they know what is coming and what to look out for) and a photo of the post office receipt (so they know for sure it was posted) … along with a note thanking them for their patronage.
Good luck with all of your sales/future sales 
~Little1
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Thank you for your help. It’s a joy when someone buys your work but I won’t rest until it has arrived safely. X
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Yes, definitely. After a sale I always send a thank you email and then another to let the buyer know when it’s been dispatched.