Flippin’ heck! Have I deleted my whole shop?

I had my shop in holiday mode, went and unchecked the box to re-open shop and now it looks like I don’t have any stock whatsoever!
Can someone check my shop for my in case it’s a glitch my end!

If not, I don’t know how that could have happened and also - heeeeeeelp!!

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Sorry to be the bearer of bad news but I’m seeing ‘this shop is currently empty’ when I look at it :frowning:

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Crikey - thank you @looneyspoons.
I have no idea how that could have happened - I only unchecked the holiday mode box. EEEEEeeeeeeek!

I’d better contact Folksy see if they can do anything to get it all back. If not, I’m in trouble as all my photos for work on on my other laptop which has got a broken charger, so I can’t charge it up!

Fingers crossed the lovely Support team are able to help you get your shop back!

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Yes, I looked and it says the shop is currently empty…hope you get it sorted xxx

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Hope the good folks at folksy can help.

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Yes just looked and it still says shop empty, so I hope folksy can help and work their magic for you.

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It’s still showing your shop is empty. Are your items in the ‘out of stock’ or ‘expired’ list on your dashboard?

Perhaps put in an urgent request to Folksy help to see what they can do.

I’ve found a capture of your shop from October last year if needed
http://web.archive.org/web/20221005213836/https://folksy.com/shops/dotterypottery

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Thanks everyone - I’m just waiting for Folksy technical people to look into it for me :slight_smile:

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Everything appears to be there now so hoping they’ve managed to fix it for you!

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Looks like they waved their magic wand - I can see all your lovely stuff :smiley:

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Do they know how it happened?

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Looks like all your lovely pottery is back now.

:grinning:

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I had exactly the same thing happen to me recently - put shop in holiday mode for a couple of days and when i took it out of holiday mode nothing was in the shop although all my listings were visible to be on the dashboard. Think I relisted a few items and poof everything reappeared.

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Yay, Folksy sorted it - they said they think it was a caching issue and are working to make sure it doesn’t happen again.

I’m so happy - thought I was going to have to spend all day tomorrow re-listing everything!

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This happened to me as well. But I refreshed my screen a couple of times and it was all eventually ok. Hope that’s the case for you too. Might be worth flagging this up with Folksy hq - I thought it was just me, but looks like there is some sort of bug?

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It usually takes a few minutes after you take your shop out of holiday mode for your items to show in your shop again, so for some people experiencing this it might just be that delay, but obviously this time it went on a lot longer than it’s meant to, so we just need to sort out what’s caused that extra delay, because a few hours is definitely longer than we want you to wait!

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Ooooh! I hope it’s fixed now - I’ve put my shop in holiday mode for a few days while my workroom is redecorated. I’m glad I saw this though - I won’t panic now if it happens to me. :slightly_smiling_face:

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