Folksy Ltd

Gift guide picture on Facebook links


(Bobbys Boutique) #1

If I send a message to someone on facebook who is enquiring about my work, and include a link to the item on here, or if I post a link on facebook. I am often seeing the gift guide picture on the link instead of a picture of my item. Is anyone else having the same problem, or am I the problem? :smiley: I would be very grateful for your help. Thanks xx


(Minerva) #2

I’d be curious to know if others see that too…I thought this was fixed??


(Heidi Meier) #3

I’ve just added a link to my textile cards section on https://www.facebook.com/TextileTreasure and it does seem to be okay when looking at it from my browser. I’d report it as a possible bug though, just to be safe, if you are seeing something different for your items.


(Leslie Morton) #5

I find that the gift guide button is included on my postings on FB as well as the item I am promoting.


(Liz Dyson) #6

Oh, I wondered what that gift guide thing was. My feed seems to be full of them. There must be a bug.


(Joy Salt) #7

There is a bug, Folksy support / @dougfolksy are aware of it and trying to fix it.


(Roz) #8

I asked @dougfolksy about this last week. He assured me it was being sorted! Meanwhile I find if you delete the comment with the gift guide link in it and retry it usually works ok second time.


(Sams Gemstone Jewellery) #9

I posted something on FB earlier and had the same issue so had to hit the remove preview people. There were 3 or 4 people who had posted within the hour previous to me and their pictures were fine so it seems to only affecting some people.


(Bobbys Boutique) #10

It’s an odd one that’s for sure, and I’ll be glad when the wicked glitch is dead :wink: Nice to know it’s being looked in to. It seems to be happening to me some of the time, not all of the time - very strange. Thanks for all of you help guys :heart:


(Qteacup) #11

It’s been happening to me for quite a while, but as you say not all the time. Hope it’s sorted soon.