I’d like to start offering gift vouchers in my Folksy shop, but I’m unsure what would be the best way for customers to redeem them against a purchase. It seems a bit clumsy to ask them to pay full price then refund the voucher value. I suppose I could edit the listing to reduce the price, but that means the customer would have to request that before ordering, which isn’t ideal. It’s a shame the discount code doesn’t have a fixed amount option instead of just a percentage discount, as that would be a great solution.
Anyone out there offering gift vouchers already? If so, how do you process them?
And do you put an expiry date on them?