Thanks everyone for your lovely comments! Sorry I’m a bit late checking in today as we have had sports day at school, and managed to get all the children’s races in before the rain came, so we are very happy about that! @hazydaisy, I’m sure it won’t be too long - hang in and have a read at all the other really useful posts from both Folksy and the other shop owners about how to encourage traffic to your shop.
@folksycontent - it’s hard isn’t it as we can view feedback already but it is fairly hidden away I suppose. Maybe a badge system, similar to eBay’s Top rated seller might be a nice visual, but the disadvantage to that is it might put people off from buying from perfectly good shops who don’t have the badge because they haven’t sold the relevant amount of items yet.
Maybe another idea could be to have the chance to link any feedback to the Sold items listing, so that people can see the time, read its original description and then read what the buyer said?? Or add an element to the page template whereby you could show a feedback comment of the shop owner’s choice. Not sure how complicated that would be but might be encouraging for a buyer??