How do I get my account validated

Hi Guys

This is my first time on Folksy, I have set up my account but for some reason it won’t validate, I’ve tried everything, I’ve followed all the instructions and my email is correct but I still cant list any items.

Can someone please advise what I do next.

Thank you in advance.

Have you added your paypal account? (it goes in Shop Settings)

I have, I’ve just worked out what I have done wrong, my husband set my email address up, but gave me the wrong email address. Contacted the Support Team to try and get this sorted for me.