Folksy Ltd

New Listing Not Showing

(Dawn Sneesby) #1

I have just listed a new bracelet which I listed under bracelets and bangles in All but it has not appeared . It is in my shop and I have checked in my dashboard and it is there under All. It just seems to have disappeared into cyber space.

(Dawn Sneesby) #2

It’s appeared at last, must have been some sort of bug in system.

(Angela R Connah) #3

I’ve had the same problem although none of my new listings or re-listings are appearing, even those from 2-3 hours ago. I’ve reported it to support so hopefully they’ll sort it out tomorrow.

(Little Ramstudio) #4

Same here on re-listings.
None have shown up all afternoon.
Have contacted @Folksyadmin so hopefully they will be getting it fixed!

(Little Ramstudio) #5

Still can’t list this morning. Anyone else with the same problem?

(Kaye Jackson) #6

It’s been intermittent for me. Very odd. :confused:

(Dawn Sneesby) #7

Yes, same here, listed 5 items but only 2 appeared.

(Dawn Sneesby) #8

Just had a message from Folksy Support to say they have found the bug and should be fixed by lunch time.

(Little Ramstudio) #9

Here’s hoping so :slight_smile:

(Dawn Sneesby) #10

Just relisted some items and not showing again, anyone else having the same problem?

(Kaye Jackson) #11

Yes, me too!

(Dawn Sneesby) #12

I contacted Folksy Admin about 2 hours ago, they are working on it.

(Kaye Jackson) #13

Ah, well done! Fingers crossed (again)! :smile:

(Little Ramstudio) #14

Same here too :frowning:
Think we are the chosen few as other’s seem to be listing OK.
Hope @dougfolksy can fix it before the weekend!

(Dawn Sneesby) #15

I listed 11 items this morning and none appeared so contacted Folksy that was this morning. I have just tried one item to see if it was fixed but it still hasn’t listed.

(Angela R Connah) #16

This problem seems to have been fixed then un-fixed several times over the past few days. It’s happening to me again too. Hopefully there will be a permanent fix very soon.

(Dawn Sneesby) #17

Yes, hopefully!!!

(Lily Lily Handmade) #18

Doesn’t seem to be fixed yet… :frowning:

(Rhiannon Rose) #19

I had massive problems yesterday with a new listing. Every time I tried to post the link it kept telling me that the page didn’t exist. Overnight I see that the item had some views, so who knows what’s going on?