Folksy Ltd

Out of stock - Front page


(Heidi Meier) #1

Hello - I have just clicked on this link https://folksy.com/items/6521518-Silver-acorn which was being featured on the front page (as it was very nice and appeared to be an example of jewellery which had been made in entirety by the seller). However, it’s been sold or withdrawn as the page says out of stock.

Is there a means of ‘reporting’ such things @sianfolksy and @Folksycontent, so the slot can be used by a current seller? We could even turn it into a game - the first shop which spots such a thing can have their choice of their own item to replace it :wink: :slight_smile:


(Sian ) #2

Hi Heidi

Hmm, thanks for letting us know - can you remember if it was the signed in front page or signed-out? Also was it in the Favourite Finds blocks?

I’ve removed it from the favourite finds and I’ll pass that on as a potential bug - I didn’t think sold out items showed on the front page, but if they are I’ll ask if that can be fixed!

You can report these to us by using the report link on the item page or emailing the link to us at support@folksy.com

Thanks


(Heidi Meier) #3

Hi Sian - it would have been the signed in page and it was in the upper right hand slot of favourite finds. It was rather nice and now there’s nothing left in the shop! Thanks! :smile:


(Samantha Stanley) #4

Hi Heidi and @sianfolksy . I think there must be some kind of a bug as I noticed that there was a stained glass suncatcher with a running hare featured on the Favorite Finds section on the signed in screen after Christmas that when I looked had been sold out for weeks. I did not report this at the time but thought it was a bit strange to feature something which was a one-off and had already been sold, although the shop it was from had lots of other lovely items for sale. Hope this info helps.


(Sian ) #5

@Textiletreasure @SamanthaStanley thanks very much for the info, I’ll add it to the bug list!