Hi there, I’m not a new seller but have only just joined the forum…at last!
I was wondering if anyone else has lately had a Post Office refuse to send a package containing silver jewellery to Australia? I cannot find anything anywhere on Royal Mail’s website, so annoyingly now must unnecessarily drive to the PO in town instead of using my local one.
Anyone know if I’m missing something?
Thanks!
Have a look at Australia Post. They might give more details.
Apparently that is correct: https://personal.help.royalmail.com/app/answers/detail/a_id/109/~/help-with-sending-valuables-and-money-abroad
You might want to look into a courier delivery service, although I guess it will be expensive. I’d start with Parcel Monkey: https://www.parcelmonkey.co.uk/jewellery
Good luck! 
It looks like Australia has prohibited imports of jewellery of any sort:
so it won’t matter who you try to post it with, it will be stopped at customs.
There are these annoying little anomalies in many countries, which is why Folksy’s “everywhere else” country is not very useful.
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Thanks Liz, I’ve had a look on their site but it seems only to suggest completion of a customs form. Can’t find anything specifically about not accepting inbound jewellery parcels. But I’ll keep investigating!
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Thanks Debbie - as it happens I saw this when researching before…doesn’t actually state you can’t send jewellery, only that they should be sent using an international priority service, which I was asking for anyway?!
From what I saw when I was Googling it, it seems like the Australian border force intends to stop bullion and gems coming in (particularly blood diamonds) and for some odd reason that’s been much more broadly translated by the Royal Mail to include jewellery.
Apparently, some other jewellery sellers get around it by putting ‘costume jewellery’ or ‘fashion accessories’ on their customs forms
Thanks very much, that’s interesting. Straight bullion and gems…that’s fair enough and for good reasons. Lets hope the RM’s interpretation of costume jewellery is as flexible then😉
I’ve heard of people having issues with the PO refusing to accept parcels declared as jewellery heading for Australia but I also know an Australian now living in the UK sending a chunky silver keyfob to Oz no problems after she declared it simply as ‘keyfob’ and forgot to mention the material on the customs form (no idea if she used the correct HS tariff code or not). Its been a few years since I sent anything to Oz but I declared it as ‘fordite pendant’ (with the hs tariff code for silver jewellery) and it got their fine.
Thanks Sasha😊
You can’t send jewellery to Australia. It’s the only country with this rule. Even if you find a courier Australian customs will impound the jewellery item and you could find yourself in hot water. Not worth the risk.
Is this just for business or something? I am Australian and I send jewellery home to my family all the time. I just sent 4 parcels home for Christmas, all with jewellery listed on the customs form and no parcel has been stopped, all have reached my family with no issue.
I’m a bit confused about this.
Hi Amanda, don’t think it’s anything to worry about after all.
Update: I took it to another post office in the end and it got to Australia no problem.
All good, looks like the first PO I went to was just being overly-careful?
Thanks all😊
On the customs form, do you remember what you put as item description and the commodity code?