First week in November I’m babysitting the grandchildren from Wednesday to Saturday.
It’s a really bad time to close my shop - I was seriously busy with sales that week last year .
All my listings say I will post out in 24 hours. I really don’t fancy going through every one and changing them to 3 days (and then changing back later).
If I leave my shop open I won’t be able to post until Monday which is a bit of a postage delay if someone buys something on Wednesday.
I can as soon as an order comes in, acknowledge it, as i do at the moment, but also apologise and say I can’t post until Monday - and obviously offer to refund / cancel order if that will be too late.
I can also put a notice on my front page to say I can’t post (and also pin one to the top of my Facebook page) …but customers don’t necessarily see your front page when buying…, they only see the page for the listing they are ordering.
(NB: I realised this when I was on hoilday and had a query about a piece being unavailable because the holiday info is only on the front page and it doesn’t say on the listing that that is why it’s unavailable. Nearly lost me that sale as they thought it meant I hadn’t got one but fortunately I picked up the email query !)
Will that do do you think - notices wherever i can put them and the email response ?