Anyone been able to get this to work? I got my API code, but now I have an order and the information hasn’t copied over, and there’s no obvious way to make it happen.
I’ve contacted support as requested.
When you look at the list of integrations you have set up in click and drop does the folksy api have a red or green icon next to it?
(edited to add: it needs to be green so if it isn’t click on the red icon and it will run its checks to make sure it’s linked and it should go green)
How do I get an API code, I use the RM app atm and not shown under settings.
Yes it is green and says connected.
Just follow this link Caroline and it walks you through the steps: https://help.parcel.royalmail.com/hc/en-gb/articles/360011462338 
Actually, it’s called the ‘Click & drop API’ not the Folksy API. Have I set up the wrong one? There were options for E* and NoTHS there but not one specifically for Folksy so I picked the Generic one.
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we’re looking at different menu/screens… hang on
Do you have a list of integrations you’ve set up that looks like this?
For me the bottom one is Sasha Garrett - Folksy - API which is the one linked to my Folksy shop - that needs to have a green icon next to it.
Well I have tried and no where under settings does it display what is shown above. Will continue to use the app as normal, worked so far. I know would be easier but sorry have not got access to integration.
Keep getting access denied.
I suspect you might need to set it up on the desktop version rather than the app 
Ah, no… I don’t have one called Folksy API.
But when I go to set up a new integration, I don’t see a Folksy option, did you?
I’m on my desktop, using Firefox.
Helen
Choose the Click and drop API one Helen
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Thats what i did.
Ok. I have deleted that one snd done it agsin. Now all green and connected.
But how do my orders get imported?
Should new orders just appear in the list when i open c&d?
The last one certainly didnt.
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Your existing orders won’t appear - only new ones that arrive after you successfully connect (and put the API number in your shop settings).
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That’s the case for the order which arrived yesterday, I set it up a week ago. So I should just log into C&D and it should be there? I don’t have to click a button to import it or anything?
Well, I’ll just have to wait for another order now!
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Thank you all for your help!
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What app is it as I’ve dowloaded the royal mail app but click and drop isn’t an option on it
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Yay, I got a sale today and yay, the RM link up worked perfectly! @folksycontent Order has pulled across correctly and waiting for me to apply potage 
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Thanks so much @folksycontent for setting this up! 
I’ve just set it up on my click and drop account and added my API number, now just to await a sale to see if I’ve done it correctly 
xx
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I’m not getting any options to do this. Am I missing something?