Good news! We’ve been working on getting Click & Drop set up on Folksy and it’s now ready to test.
So if you’d like to be one of the first to try it out (before we announce it publicly), head over to Shop Settings in your seller dashboard on Folksy and you’ll see a new field called “Royal Mail Click & Drop™ API Key”. Enter your API key from Royal Mail there and new orders you receive on Folksy should then sync over to the Click & Drop portal automatically.
You’ll need to have Folksy Plus account to use this feature.
If you have any problems, can you let our support team know at support@folksy.co.uk. Let us know how you go!
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Oh drat just packaged up an order and Postie coming with the label tomorrow. If I had checked in here first could have give. It a go.
All done and thank you - will be a real time saver!
Now waiting for a new order to come through so I can see if it works! If anyone else needs instructions on using the API code, here’s RM’s help page: https://help.parcel.royalmail.com/hc/en-gb/articles/360011462338
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Thanks so much for the extra info, I had a quick look yesterday but couldn’t work it out. This really helped, thanks x
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Okay I’m all linked up to test next time I get a sale. This will be very helpful for the future x
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Thanks for the info on how to get the API @thecrimsonrabbit. I had a look previously and couldn’t work it out, but now I’m all linked up x
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Is this with Royal Mail OBA Click and Drop, or the private account, ‘pay as you go’
Hi, Mine is Royal Mail click and drop. I pay for each transaction as I go x
Thanks Claire, I have both, but the OBA one is my old business one (just retired), will take alook at this
Thanks Steve
Does it do click and collect? Or just drop?
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As far as I know Caroline, there isn’t any difference - all under the same system
Thank you Debbie as mine is always collect.
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It’s a great service isn’t it? I’m very lucky as my husband has to take his packages most days and so takes mine too, but last week the system warned him on a small parcel package that if he chose to drop it at the post office, there’d be a surcharge. I haven’t seen this myself as most of mine go as large letter, but it may be a new thing…
Yes this is a new thing Debbie. I did click and drop on a Tracked 48 small parcel this week, and I was warned it would cost an extra 16p to drop it at a post office. This has never been the case before. It can still be dropped for free at a delivery office. Luckily our delivery office is no further away than the post office, but the opening times are nowhere near as convenient.
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That’s a bit of a cheek when currently the Postie charges nothing to collect. Our Postie was saying they are debating whether to have free collection all the time that would put paid to the extra charge at a post office.
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Thanks Helen I guess this is probably part of continuing slimming down post office services. Our delivery office isn’t close by and I guess lots of other people will have the same, but the collections service seems to have proved itself by now. We’ve been super lucky with great posties so far.
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Think I’ve done it correctly, now just need to make a sale to test it out!!
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Ooh, glad I’ve seen this - this feature is going to be so useful!
I had that charge warning pop up the other day for a small parcel but I didn’t get charged when I took it to the Post Office. It’s a bit of a pain as my local delivery office or parcel drop box are about 5 miles away but my PO is just down the road! Sometimes you want to post the same day as you package it and can’t wait until the postie can collect the next day!
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