Brand New Folksy Seller - Enjoying exploring the whole Folksy set-up!
One thing that has struck me though, as a Buyer I’m finding the Search Algorithm somewhat bemusing… I’ll give a specific example:
Search for “Metal Detecting T-Shirt” and the algorithm returns with No Results and then goes on to take a ‘guess’ at a secondary search that it thinks might be close. All fine - except that it’s secondary ‘guess’ is for T-Shirts.
Now, i appreciate the restrictions a bot has over a human but it’s pretty clear that someone searching for Metal Detecting T-Shirt is unlikely to have an interest in T-Shirts in general. If the first search algorithm returns matches for Metal AND Detecting AND T-Shirt then shouldn’t the secondary algorithm return matches on Metal OR Detecting OR T-Shirt.
Indeed - i would suggest that the original search should return on both of those conditions (with the ‘OR’ matches coming after the ‘AND’ matches in the results) if the original search doesn’t return a set number of results as a minimum, so that the buyer has a reasonable number of listings to browse through.
Buyers expect to see a choice of items in search results - when there are only a few (or none) it makes the site as a whole look unsubstantial. And you also don’t want to be returning results that are totally irrelevant to the original search query - which currently could well be the case for many searches.
I also find the search ‘auto-fill’ a little annoying. (Is this folksy or is it my browser?)
Again - type in Metal Detecting T-Shirt - not happy with the results returned so immediately go back to type in Metal Detecting … but auto-fill kindly adds t-shirt in the search box and gives me the exact same result… Very frustrating.
As a Buyer I find this somewhat clumsy and would be inclined to move elsewhere (with my Buyer hat on I lose patience quite quickly with a site that doesn’t behave extremely intuitively).
Just an observation…