Hi! Iām wanting to set myself up with a folksy shop but Iām not sure what to do about putting my address, as I make from home not a studio or shop I donāt feel comfortable putting my home address.
Has anyone else felt this and found a way around it?
Hi, Rose. Your address is only visible to people who are making a purchase. Itās not displayed publicly in your shop, so you donāt have to worry. Hope this helps
I know how you feel Laura Rose, it just doesnāt seem right to provide personal information like that for the entire world to see! Iāve just checked the Distance Selling Regs and it certainly says you need to including details of ābusiness name, contact details and addressā. The only other way I can think is to set up a PO Box, but wouldnāt know for sure if this is OK or not. Perhaps others can help. Elaine
I seem to remember the distance selling regulations specifically say it has to be a physical address, PO boxes arenāt acceptable. Itās so thereās somewhere that complaints can be sent and will be seen, if you had a PO box you could just ignore it (you have to think like a buyer, youāre not going to want to make a big purchase from a company online with no proper contact details, because if something goes wrong youāll never be able to find them).
I work from home too and just use my home address. As @coatimundi says, Folksy arenāt that bad as only buyers see your address, on other sites itās there on your shop page for everyone to see.