Setting up shop 😊

Hi! I’m wanting to set myself up with a folksy shop but I’m not sure what to do about putting my address, as I make from home not a studio or shop I don’t feel comfortable putting my home address.
Has anyone else felt this and found a way around it?

Thanks for any advice people can offer :grin::sparkles:
Laura Rose

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Hi, Rose. Your address is only visible to people who are making a purchase. It’s not displayed publicly in your shop, so you don’t have to worry. Hope this helps :slight_smile:

I know how you feel Laura Rose, it just doesn’t seem right to provide personal information like that for the entire world to see! I’ve just checked the Distance Selling Regs and it certainly says you need to including details of ā€œbusiness name, contact details and addressā€. The only other way I can think is to set up a PO Box, but wouldn’t know for sure if this is OK or not. Perhaps others can help. Elaine

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I seem to remember the distance selling regulations specifically say it has to be a physical address, PO boxes aren’t acceptable. It’s so there’s somewhere that complaints can be sent and will be seen, if you had a PO box you could just ignore it (you have to think like a buyer, you’re not going to want to make a big purchase from a company online with no proper contact details, because if something goes wrong you’ll never be able to find them).

I work from home too and just use my home address. As @coatimundi says, Folksy aren’t that bad as only buyers see your address, on other sites it’s there on your shop page for everyone to see.

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I’m pretty sure that the majority of us have only our home address. I’ve been selling here for 10+ years and it has never caused me a problem.

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