The Folksy Sellers survey

Think the 3 year limit says a lot :rofl:

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Yes I already ‘frown’ on the frequent use of discounts. Keep seeing it in many new shops. And also seems to be suggested for any ‘special event’ given the number of shops who use it then.
My market is Waitrose and John Lewis not Pound Stretcher. Why would I discount my already very fairly priced work ? :stuck_out_tongue_winking_eye:

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I had a one off sale when I made the best sellers list for the first time, but as I said at the time it will never be repeated. I’ve spent years perfecting my embroidery craft and I put a lot of effort into each of my makes. I would much rather keep what I make and give it to family then sell at a loss.

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I think it is gratifying that Folksy ask us for our opinions. Whatever we think, whatever our differing reasons for putting our work forward for sale on Folksy, at least we have a chance to express our views. I am happy that that is the case.

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I still have some discounted items, I took a large heart out of my shop to keep for myself as it was the last one but have some older items and others that don’t have as much detail on them in my shop so I’ve reduced them. I did think about taking them out but with Christmas shopping season ahead I thought I would leave them for now as they may sell which is obviously the better option.
I have seen new shops set up with reduced prices though and did ask one why they had done it, she thought it might help with first sales, I replied I didn’t think it was a good idea as her items hadn’t been in the shop at a higher price first and advised perhaps she could add a note in the descriptions and shop front instead saying they were special opening prices for x amount of time and after that period they would be increasing to x amount, she was happy with that idea.

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It’s the new shops which open with everything discounted and some, to my amusement, negative, discounted which are silly. :grin:

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I do appreciate being asked, and would say I am at the other end of the spectrum as a hobbyist, but still several of the questions were of limited interest. In a number of cases the ‘this or that’ questions I wouldn’t have said either option was desirable for me.
For me the simplicity of the platform is what’s important, clean and unfussy, and it’s a slight cause for concern that we/they are discussing other features that might take away from that.

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I must admit I found the survey perplexing as did not make sense and felt as if having to tick something just to move to the next page. Not interested in courses, exhibitions etc. just want decent advertising in non crafting magazines, YouTube as E are doing along with the JL partnership. The latter also post daily on social media something that Folksy says is wrong. Sorry but if JL do it they know what they are doing and it works, often click on the ad and add to my app shopping list.

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Thanks for mentioning the survey, finally found it in my spam folder!

On the ‘bay’ you can’t discount/have a sale untill 28 days or more of setting the items Original price, as you can’t have a sale if the item has never been offered at the higher price. Just saying :wink::slightly_smiling_face:
Well that was the case when I was selling photo/picture mounts, I used to have a sale at quite times of the year.

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Nobody checks here. Not curated. Just illegal :rofl::rofl:

Yes @Caroleecrafts , advertising was what I asked for in my final comment (though I’m yet to go back and try again to submit it). Not one person I’ve told about my shop has ever heard of Folksy :pensive:

I don’t think I agree that vetting new shops is a good idea - or, it depends what form that would take. My number one reason for choosing Folksy over E**y was their new ‘onboarding’ process, which involves handing over a government-issued photo ID and a selfie to a 3rd party company in the US that I’ve never heard of. I have nothing to hide, but I do have trust issues when it comes to handing over that kind of information, especially to a private company overseas.
(As an aside to that, I did recently have a wobble due to my low sales here, and thought I’d have a closer look again at the ‘dark side’. When I started the shop opening process using my years-old buyer account, they wanted £22 ($29). I tried again, just to see, using a new account, and they asked for £11 ($15). They recently changed their policy to remove mention of a fixed fee of $15, meaning they can charge whatever they want. Somebody I was speaking to online yesterday said they contacted support to enquire about this, and they said this fee had been ‘randomised’. How devious is that! So that’s another point in Folksy’s favour - no sneaky hidden charges, and everyone pays the same.)

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I think the betting refers to the dreadful shops we get opening over a weekend bank holiday etc. some of the items re either adult based and inappropriate or bulk buys from the likes of Temu, AliExpress. Shops like that damage the reputation of Folksy of being only handmade in the UK. As start on a Friday night will not get removed until late Monday. Not a good look appearing at the top of the new shops list.

There is one as a case in point made overseas, hence not made in the Uk. I have reported said shop. When Etsy did their thing got loads of dodgy shops starting out. I personally feel if genuine would be happy to wait a couple of days to be vetted. Have done fairs in the past when had to present products to a jury for vetting.

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Forgot to say why I will not sign up for a US based Stripe as they had so much of my identity when trying to prove who I was, as have no photoid they would not accept me. Oh by the way I have a business bank account yet been with Stripe for a year before asked.

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Well yes, I can that it’s necessary to weed out shops like that. I wouldn’t have had a problem with waiting a few days for my new shop to be given the once over before opening.

I tried the survey again and managed to submit it this time! :partying_face:

I know there have been quite a few new shops opening with sale prices which is wrong as they have never been at full price so not genuine.

That’s what I thought, you have to advertise for so long at full at price before you can discount it.

Hi @Caroleecrafts - could I just check where you’ve heard us say that posting on social media is wrong?

At Folksy we do post on social media every day (and sometimes twice a day) but our advice to sellers generally is not to worry if you can’t post every day, and that it’s more important to be intentional about what you’re posting and know what your aim is with each post, eg:

  • telling existing followers/customers about a new product and giving them a call to action to buy it
  • giving followers insight into your brand so they feel more connected to you
  • reaching new customers who don’t already know you (eg a shareable post or reel)
  • giving people a reason to sign up to your mailing list
  • highlight a particular feature or usp about a product, your technique or your brand
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@Caroleecrafts I think you’re referring to a comment I made, but I didn’t say that posts shouldn’t be made daily. Comments had been made about some pages/groups posting at least 20 times a day, and I said that posting at that high a frequency could have negative results, and that a quality post once a day could do better than a large amount of posts in a day (but different frequencies may work better for different pages, so you can’t say “everyone should post this much”, but should look at what works best for you).
For reference, I think this was the post

As @folksycontent said, Folksy do already post daily and not just a couple of times a week. If you look at the Instagram page, you will see there hasn’t been a day when there hasn’t been a new post at least since the beginning of August (I stopped checking after that) - Folksy (@folksyhq) • Instagram photos and videos

Maybe what you mean is Folksy don’t post the kind of content you’d like to see every day, rather than don’t post daily?

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Absolutely. After all according to current reported low sales something needs doing better, differently.

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