The way the views are currently calculated on Folksy only takes into account clicks on to your shop or a product, and donāt include the times your products are viewed in a search or a gift guide or on the front page etc ā unlike on other platforms.
So they can seem really low and to be honest Iām not sure how accurate they are. Itās also not that helpful because it could be that loads of people have seen your products in searches but theyāre not clicking on the products so theyāre not converting to sales.
Improving the stats page is one of our top priorities for 2016, so it become a much more useful and informative page.
Iād really like it to include more information too - like where people are coming from, and where your items have been seen ā and it would be really useful if you could let me know what other stats youād like to see in there too, so I can pass it on to the developers.
Well this is making me feel better, we are not alone! Iāve just re categorised some of my items to try and generate some more interest. Letās see what happens nextā¦ thanks for sharing thoughts everyone. x
Thatās really good to know @folksycontent it would be good not to have our own views included if we are logged in.
Just knowing where the views are coming from would be great.
@folksycontent It would be really useful to know whether people are finding my products via a google search, an internal folksy search, clicking through from social media or from general browsing of folksy (eg browsing a gift guide or the product categories). If they have done a search knowing the search term used would be useful for adjusting tags etc (I donāt tag my work as āhandmadeā as I think that is a given as Iām on this site but if people are searching for eg āhandmade earringsā I need to alter alot of tags). Also knowing the number of times something was viewed as part of a general page and the specific product page was not clicked through to would be useful - is a product not getting looked at because no one is searching for it or is it not getting looked at because the photos let it down in comparison to all the competition. Being able to view the stats for all my products rather than just the top 10 would be good - the ones at the top Iām obviously doing something right but I need to know whats at the bottom so that I can work on them.
Iād also like world peace which might be easier to achieveā¦
Thanks
Sasha
Iād really like to know - if the views are coming from an internal Folksy search - what the search terms are. That would help so much with titles, tagging, descriptions.
And being able to see the stats for all items and not just the top ones, with a history so I can see whether what I do makes any difference!
And, which views come from being featured in a gift guide or on the front page etc.
Knowing where the views are coming from would be very beneficial, then we could concentrate on the poor areas or indeed just concentrate on the social media platforms/tags that are working best for our products, either way, it could prove useful.
And like the others have said, top 10 products with the most views is useful but so would knowing the bottom 10!
ā¦and not having our own views included!
Look forward to the new look Folksy in 2016
but until then I have chocolate to eat!
Suzzie x
Very lonely and having the same problem! I stopped using GA last year after a promotional competition on another site. According to the stats they supplied me over 1300 people had looked at my shop in order to answer the question but none of these visits showed up on GA. Iām also wary of using the description āleather thongā in my jewellery listings in the hope that eastern European porn sites would leave me alone! I do supply pendants on leather thonging but I canāt think of a better description. Oh well, another item for the āto doā list for 2016.
Have just got to add one more request, please.
The ability of any customer, registered or guest, to leave feedback on their purchases.
At the moment guest buyers cannot, which is a shame as it may have been their first purchase of many more happy ones, and usually if you are happy with something for the first time you want to shout from the roof tops.
Suzzie x
I did a very quick survey on Google images, out of interest in how much coverage Folksy gets on Google, and put in āfingerless glovesā and āknitted fingerless glovesā and neither had one Folksy entry on the first page. I have flipped through images before and had very few Folksy items come up. Should we all be looking at this and contacting the Folksy elves to see how to improve the situation?
Itās strange because back when I first opened my ffflowers shop on Folksy it appeared really high up in google images (doing much better than my longer established shop over on the other side) and those images hung around for ages even well after I had to discontinue the type of flower (the ribbon was discontinued). So what was Folksy doing then that it doesnāt do now?
@greenlady71 try adding tags to your listings - the folksy search robot uses them to prioritise search results and the further up the page of results you are the more likely you are to be looked at. So for your rainbow city bag you could include tags like ācross body bagā, ācolourfulā, ārecycledā, āup cycledā, ādenimā, āday bagā, ātravel bagā, āblackā.
Iām not sure what Iām doing āwrongā either. Iāve been selling online on various sites, including my own website which is ridiculously hard to generate traffic to. Yet weāre seeing about 6 views a week!
Your signs are lovely and I see you link through to your Facebook page which in turn goes to your website but neither of those points back to here.
You do need to advertise your presence on Folksy if you want people to find you.
Both my Facebook and website point very clearly to my Folksy shop and everything I list on Folksy is listed on my Facebook page with a link back to the listing.
I have links to both my own website and my Folksy shop on my Facebook page and a Lot of traffic to my Folksy shop comes directly from my Facebook page. If you want people to find your Folksy shop then you must be willing to direct people here. If you prefer to send them to your website thatās fine but you canāt expect to get as many views and sales on here unless people know your shop is here.
thanks for sharing thoughts everyone. x